Wear & Tear
I have to agree that the latest water saving machines do exacerbate wear and tear on the clothes.
Old front loaders cushioned the load as they swirled it through the wash water. Same with rinses.
The new machines appear to be behaving more like the old ribbed washboards! Hence the reason for wear and tear.
A further factor, is the amount of time it takes to do a wash. Old machines could do a decent wash in about an hour/75 mins/90mins, depending on the model. New ones have increasingly insanely long cycles. I'm sorry, but anything over 2 hours will not wash with me - It's utter madness!
I would prefer a front loader machine to be able to wash a decently full, NORMALLY soiled load in about an hour - give or take five minutes. Heavy soil option could reasonably extend the cycle by an extra fifteen minutes.
I wonder if the manufacturers could improve wash times, not simply by reducing the time and thus the cleaning, but by incorporating several technologies? Such as a decently powerful recirculation pump - one which was capable of remaining on for the entire length of wash phase (say, 30 mins), and also during the rinsing process (say, 20 mins). Not those lacklustre things they currently use. The load would be better saturated, detergent would get properly mixed, and rinsing would improve. Add a spin phase of about 10 to 12 mins, and Bingo!