I would have an issue with that. If marketing, management, accounting, etc. wants to have a role in the design for the machine, they can go back to school for 4 years, obtain an engineering degree, and then give their input on the design of the machine. Period. Speed Queen would not intentionally kill their reputation. Why design a machine with the notion of "make it work" to just lose all of the sales because a poor performing machine. It makes ZERO sense. The original Maytag Neptune was a great performing machine that was evolutionary and revolutionary. It had bugs that needed worked out, and a market that was not prepared for the machine as far as the differences go. Maybe Speed Queen rushed this machine too quickly? Who knows. But from the stand point of business, nobody ever would intentionally sabotage their sales and thus profits. Just imagine all the R&D that went into this machine and only resulted in a 12/100 from CR. That is poor regardless. The only easy fix for this is to increase the wash time dramatically, or go back to the old design. I guess we will see.