CUISINART RECALL!

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luxflairguy

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I hope you are all following this news!  The steel blade for many years and models seems to be injury prone as they get older.  Even my 20 year old machine is in line to get a new blade FREE!  Find a link to the recall and follow the instructions.  Just think!  You can have a new super sharp blade for your older machine FREE!!  This is a true Christmas present!  Greg
 
Great, just great - I've given these as presents to

several friends through the years. You pick them up virtually NIB at Goodwill here for next to nothing after Christmas every year.

Sheesh.
 
Panthera, I wish I had your Goodwill!

 

I think here a Cuisinart that's 20 years old, missing all but work bowl and cover, and has cloudy plastic on the work bowl could still run $20, er, $19.99 here. I shudder to think of what they'd price it if it were new, with box...
 
Not what they once were

Cuisinart seems to have some serious quality control issues. I bought one of their coffee makers in 2014, and then took it back to the store the same day after seeing fire hazard warnings about their machines online. It's Mr Coffee for me from now on.
 
To be honest, if they did not knead bread so well, I'd've never bought one.

I really dislike the "safety" off when the motor is under the bowl. It's annoying and impractical, forcing you to do part of the prep (to chop veggies so they'll fit in the tube lengthwise).

I *much* prefer the style that has the motor to the side, so the chute is large and free of safety switches that get in the way, and you can just put the entire carrot, apple, potato, cucumber etc in and be done with it.

Still love my Braun Multipractic or whatever the name was, but had to stop using it because a housemate broke the slicing blade, which is basically the thing one uses the most besides the knife, and Braun stopped selling replacement parts in US long ago.

And the thing is, it was one of the first food processors to have varying speeds and one disc with a varying thickness knob and then you just attach blades to the disc, which is much more compact and practical than having over a dozen discs like I was forced to have with the Cuisinart.

I should bring it back from the basement, because it's much more useful and easier to use than the Cuisinart, and maybe I should go to the basement just when I need something kneaded or sliced.

And, not to press on yet another economics/political issue, but yeah, the problem is not so much that the current Cuisinarts not made in America, it's that they *thought* they'd save some money making the blades in this new way, and instead now they not only have to re-make them all but pay for the administrative costs (shipping, handling etc) to fix the problem. They should have either never changed from a tried and true design or tested the heck out of the new blade before releasing it.
 
I just ordered the replacement blade for a friend.
I have a 20 cup model with a raft of discs at home I bought on eBay years ago. It must be pretty old, but it works like new. I have had to replace some bowl parts like the lid and sleeve/pusher. It came with the mixer attachment, juicer, and even a sieve that I have never used.
 
I have a DLC SuperPro that I bought brand new in 1983.

I have been through 4 workbowls, 4 covers, 6 or 7 blades but the same motor base and the original cord.

This machine has performed heavy service through 6 restaurants I was Chef at, a Private Yacht which I worked on for 7 months and on and on.

Pates, Pureed Soups, Chopping, Slicing, Shredding, but again this machine was a product of the original blue prints for a High Quality Machine.

The New ones are crap. I highly doubt that the new ones could have stood up to what I have put my Super Pro through.

It now resides in semi retirement along with the KD-5 Bowl lift Mixer I purchased from Lechemere in Boston around the same time with the Super Pro.

The Mixer has been on the same tour as the Cuisinart.
 
Well, they couldn't have been nicer on the phone

And there was none of the usual American bullshit nonsense of pretending things aren't what they are.

"Don't use it, we'll get one out to you just as soon as we can."

Clear and honest.

 

First genuine thing this company has done in years. I've seen their quality slide downhill the past few years at a sickening rate.

 

So sad.

 
 
I think I got my Cuisinart 7 cup back in the early 1990's or late 1980's. I'm assuming the faulty blade is the one that you use to chop and mince stuff, with what look like two wings on it. I rarely use that attachment. In fact I don't know where it is at the moment.

Will have to find it and check for rivets. No other blades are suspect, right?

Found the blade... it doesn't say where it was made, but does seem to have rivets. It came with the base machine, which is a "Classic" DLC-10C, Made in USA. The slicing and grating disks are all made in Japan. When I get a chance I'll call Cuisinart but I suspect this particular machine doesn't have the metal failure problem.
 
What about the "Little Pro"?

I have a Cuisinart "Little Pro" (and that IS the model number when I look on the bottom of the unit).
It has a riveted blade BUT that model is NOT listed on the recall list.
I wonder why that is?
 
My DLC-7 Super Pro has the 4 rivet blade.  I'll be curious to see if the replacement blade is still stamped "Made in Japan". 
smiley-smile.gif


 

Speaking of Goodwill, I found my DLC in a northern Chicago suburb a few years back, with the service stickers still on the base.  It was probably used two or three times as most of the blades that came with it still had the protective paper on them.

 

All for 8.99. 

 

Ben

[this post was last edited: 12/15/2016-14:27]
 
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