CUISINART RECALL!

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luxflairguy

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I hope you are all following this news!  The steel blade for many years and models seems to be injury prone as they get older.  Even my 20 year old machine is in line to get a new blade FREE!  Find a link to the recall and follow the instructions.  Just think!  You can have a new super sharp blade for your older machine FREE!!  This is a true Christmas present!  Greg
 
Great, just great - I've given these as presents to

several friends through the years. You pick them up virtually NIB at Goodwill here for next to nothing after Christmas every year.

Sheesh.
 
Panthera, I wish I had your Goodwill!

 

I think here a Cuisinart that's 20 years old, missing all but work bowl and cover, and has cloudy plastic on the work bowl could still run $20, er, $19.99 here. I shudder to think of what they'd price it if it were new, with box...
 
Not what they once were

Cuisinart seems to have some serious quality control issues. I bought one of their coffee makers in 2014, and then took it back to the store the same day after seeing fire hazard warnings about their machines online. It's Mr Coffee for me from now on.
 
To be honest, if they did not knead bread so well, I'd've never bought one.

I really dislike the "safety" off when the motor is under the bowl. It's annoying and impractical, forcing you to do part of the prep (to chop veggies so they'll fit in the tube lengthwise).

I *much* prefer the style that has the motor to the side, so the chute is large and free of safety switches that get in the way, and you can just put the entire carrot, apple, potato, cucumber etc in and be done with it.

Still love my Braun Multipractic or whatever the name was, but had to stop using it because a housemate broke the slicing blade, which is basically the thing one uses the most besides the knife, and Braun stopped selling replacement parts in US long ago.

And the thing is, it was one of the first food processors to have varying speeds and one disc with a varying thickness knob and then you just attach blades to the disc, which is much more compact and practical than having over a dozen discs like I was forced to have with the Cuisinart.

I should bring it back from the basement, because it's much more useful and easier to use than the Cuisinart, and maybe I should go to the basement just when I need something kneaded or sliced.

And, not to press on yet another economics/political issue, but yeah, the problem is not so much that the current Cuisinarts not made in America, it's that they *thought* they'd save some money making the blades in this new way, and instead now they not only have to re-make them all but pay for the administrative costs (shipping, handling etc) to fix the problem. They should have either never changed from a tried and true design or tested the heck out of the new blade before releasing it.
 
I just ordered the replacement blade for a friend.
I have a 20 cup model with a raft of discs at home I bought on eBay years ago. It must be pretty old, but it works like new. I have had to replace some bowl parts like the lid and sleeve/pusher. It came with the mixer attachment, juicer, and even a sieve that I have never used.
 
I have a DLC SuperPro that I bought brand new in 1983.

I have been through 4 workbowls, 4 covers, 6 or 7 blades but the same motor base and the original cord.

This machine has performed heavy service through 6 restaurants I was Chef at, a Private Yacht which I worked on for 7 months and on and on.

Pates, Pureed Soups, Chopping, Slicing, Shredding, but again this machine was a product of the original blue prints for a High Quality Machine.

The New ones are crap. I highly doubt that the new ones could have stood up to what I have put my Super Pro through.

It now resides in semi retirement along with the KD-5 Bowl lift Mixer I purchased from Lechemere in Boston around the same time with the Super Pro.

The Mixer has been on the same tour as the Cuisinart.
 
Well, they couldn't have been nicer on the phone

And there was none of the usual American bullshit nonsense of pretending things aren't what they are.

"Don't use it, we'll get one out to you just as soon as we can."

Clear and honest.

 

First genuine thing this company has done in years. I've seen their quality slide downhill the past few years at a sickening rate.

 

So sad.

 
 
I think I got my Cuisinart 7 cup back in the early 1990's or late 1980's. I'm assuming the faulty blade is the one that you use to chop and mince stuff, with what look like two wings on it. I rarely use that attachment. In fact I don't know where it is at the moment.

Will have to find it and check for rivets. No other blades are suspect, right?

Found the blade... it doesn't say where it was made, but does seem to have rivets. It came with the base machine, which is a "Classic" DLC-10C, Made in USA. The slicing and grating disks are all made in Japan. When I get a chance I'll call Cuisinart but I suspect this particular machine doesn't have the metal failure problem.
 
What about the "Little Pro"?

I have a Cuisinart "Little Pro" (and that IS the model number when I look on the bottom of the unit).
It has a riveted blade BUT that model is NOT listed on the recall list.
I wonder why that is?
 
My DLC-7 Super Pro has the 4 rivet blade.  I'll be curious to see if the replacement blade is still stamped "Made in Japan". 
smiley-smile.gif


 

Speaking of Goodwill, I found my DLC in a northern Chicago suburb a few years back, with the service stickers still on the base.  It was probably used two or three times as most of the blades that came with it still had the protective paper on them.

 

All for 8.99. 

 

Ben

[this post was last edited: 12/15/2016-14:27]
 
My Blade is marked....

.....DLC-501 and it does have four rivets but it came with my model "LITTLE PRO" which is not a model "number" on the recall list for some reason.

Hmmmm.....????
 
quality slide downhill

And this differs from 99% of other companies in what way?

 

Lord Kenmore sighs, cynical thoughts bouncing about inside his head.

 

I wonder if it's entirely "past few years." I got their really small food processor (the one with bowl that only holds a cup or two) at a thrift store maybe 15 years ago. It worked, but I was never really very impressed with it. I used it, but not heavily, and it didn't seem to last long before one of the buttons broke. Admittedly, I have no idea what the history was like before I got it...but it looked like "low miles" when I got it. And other products they made (as mentioned above) seemed to have lasted forever under heavy use.

 

I replaced it with a KitchenAid. Also certainly a thrift shop find. I imagine that's not the product that it would have been in the Hobart era, but it has impressed me more. 

 

One thing I note about Cuisinart are their cheap pans. Albertsons did a promotion with them a couple of years ago or so. They didn't seem bad, but they really didn't wow me. They felt like a passable but cheap stainless steel pan. Nothing wrong with that. But the price was higher than other choices. Probably buying the name. I also note they have enamel iron, which I think is Chinese.

 

 
 
The thing with Goodwill is

every district is independent. The Denver district has consistent pricing (slightly high) but also consistent discounting policies from week to week.

The Nebraska district (under which our town is cursed) has no discounting, not ever and no consistency in their pricing.

I picked up a power-line network set there a few days back for a friend. They had the hubs priced at $20/hub. Having learned through the years how to deal with them, I asked the manager to put a date on the hubs, so I could come back in a few weeks and buy them at a realistic price.

To my shock, she took me into the office, called up the hubs on the ebay and immediately went down to $4/hub.

I know it's hard to price things, gosh it's hard. You just have to have some sort of consistency and discounting - this was a real exception for the our district.

Probably the very worst thrift stores on the planet are in Salt Lake City. Uuk - I wouldn't wear anything they sell in those places until it had been disinfected with a bath in the sun. I mean, literally, in the sun.
 
I know Goodwill "systems" are independent, but it's a good point to raise. Many people have a vision of Goodwill as being a big, national chain or something like Target. While I think there is some national "mothership", the stores one shops at are parts of a regional system. 

 

I've been very conscious of that, because there are two major systems in my area. Indeed, I'm in middle between 2 Goodwill stores that belong to different systems. And what makes it fun is that there seem to be logic flaws with how things got divided. I have speculated that some of the division may have simply been whoever came to town first, and planted their flag...

 

I noticed differences in pricing...but neither system really ever had killer deals. At least, not in recent memory.
 
I don't mind paying a fair price for used goods

Goodwill, after all, does good for people trying to earn a living. Some other thrift stores, Habitat in Wyoming comes to mind, are run by gay-bashing haters who impose the worst of Christian dominionism on their staff and customers.

 

Killer deals, though - you get them every so often. Mainly on items which are of value to people like us but not to the young women with kids at whom their pricing is directed. 
 
Fair prices are, I suppose, reasonable for a thrift shop. They do have a mission, and every dollar helps.

 

Well, good thrift stores have a mission...

 

But there are bad stores, and I've heard the stories about those

 

One thing that gets me about Goodwill pricing isn't so much the killer deal. I love killer deals, and, frankly, at this point it's the only way of getting luxuries. Since my economic downturn, my thrift shopping has mostly been window shopping...with a few practical buys here and there, and the very, very occaisional "fun buy." It's been months since one of those.

 

Past my problems...the prices are often not that much lower than they are elsewhere. A Goodwill employee wants a can opener, but has decided to buy new. Goodwill has can openers, but they are disgustingly filthy, and not that much cheaper than new. I've heard people mutter: "I could get this for less at Wal Mart!" Someone lectured me about cookware, because it's not that much more expensive getting new at a discount clearance store. My favorite vintage example is a console radio at one store. I'd love a console radio. But the cabinet on this is horrible condition. Finish is totally shot. Hinge on the door over the controls is broken. And--best of all!--all the tubes are gone. And they want $40. I think that's a bit much...but  maybe I'm just cheap. Then, again, the way it's just sitting there suggests others think it's a ripoff, too.

 

And so the list goes on...

 

I like buying used--partly because I'm frugal--both with my money, and also wanting to see things fully used rather than going to a landfill. But at the prices I see, buying used is less and less appealing, given thatthere is often a search involved. (Let's say I want a muffin tin. That will turn up. But it may not be today's trip. It may not be tomorrow's trip. It may be in a month. Meanwhile, I can make one trip to another store and have a very good chance of finding that muffin tin in stock.) Then, the stuff is used...and often needs attention. Maybe minor fixes. Certainly a good cleaning.
 
Recalled Blade--New for AMKrayoGuy-Dave!!!!

I have a DLC 2011 N... I filled out the form, so mine is arriving soon...

 

(Yes, here are the pics of the discs as well as the blades & even the appliance itself!)

 

 

-- Dave

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John,

It's definitely a treasure hunt - I found a NIB Torrecelli barometer and a Galileo thermometer, both in hand blown glass with a beautiful wooden mount for $10.00 today. It's going to be a Christmas present for someone who appreciates such things. This particular set on Amazon is over $100.00.........

And, as said - new in the box. Unopened.

 

Between oven cleaner, self-cleaning oven and Mother's Mag and Alu cleaning compound, there's little I won't risk in pots, pans and ovenware/Pyrex. I once ran a 3 quart Presto which I'd wanted for decades through the dishwasher for 20+ cycles before the baked in oil and ick finally gave way - just ran it with every load. When they show up on ebay, they're frequently over $50.00 with shipping. Got this for $0.50 Wow.

 

But, yeah - you never know what you'll find. There's an ARC in Fort Collins which used to have lots of cashmere and silk and really good linen. When they expanded their store, they lost their production space and now all the good stuff goes to Denver, they get a 'consignment'. Bye-bye to the lovely stuff and hello to worn out poly/blend with yellow sweat stains, ring-around-the-collar and that awful smell of High Karate which nothing can ever remove.

 

Pity our ReStores here are such horrid, hate driven, anti-gay trash-heaps run by horrible people. Just over the borders to the East, North and South the ReStores are beyond words great places.  Our Goodwill Stores follow bad policies which have been unchanged and out of date since before WWII - it's the Nebraska District. But - they have people with obvious disabilities out working on the sales floor, something other thrift stores which purportedly have a mission do not do or even punish their management for attempting (like the ReStores in Wyoming.)
 
Well, I'm surprised. It turns out my Made-In-USA DLC 10C chopper blade is subject to the recall. That thing is at least 20 years old, maybe 25 or 30 (Can't remember just what year I bought it).

Thanks going to Panther for posting the link to the recall site. Although I rarely use the chopper blade, better safe than sorry.

In any case, it looks like the design of the blade is at fault, not so much the country of manufacture. Although it may be that the ones made off-shore are more susceptible to failure. Who knows? Mine shows no signs of wear or cracking, but there are some signs of minor corrosion on the underside, probably because it sat at the bottom of a kitchen drawer for years (no, I don't scour my kitchen drawer bottoms annually!).
 
It was Greg

Who posted - I just passed on information.

Gosh, it's a testimony to their quality (once upon a time) that we all still have these!
 
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