While I'm sure that Miele does make great stuff, they're just not competitive in the North American market. Certainly not in the Canadian one anyway.
If Miele appliances are supposed to be so great, why don't they stand behind their appliances with a decent warranty? A 1 year parts and labour warranty that can be extended to three years for an extra $1000? No thanks.
Briefly looked at a W3048 washer and was quoted $3k. Err, Speed Queen is nearly $2k cheaper with 3x the warranty. They can't compete.
What about that debacle with the W4842? A few members on these forums have already had some issues with them and Miele nearly ran screaming from the large format market, probably because price point wise, they can't compete with Samsung and LG. (Good quality costs more, I know, but $2k more then the competition, really?)
Someone at Miele is certainly smoking something. I'm sure the prices on their products could become competitive if they only manufactured them somewhere in North America or (gasp!) Mexico.
This hits a sore spot with me because Miele appliances look absolutely beautiful and they have wonderful engineering. Alliance beats them hand over fist when it comes for "Bang for the buck". My Huebsch machine might be ugly in comparison to a Miele and it has about as many features as a BOL machine, but it gets the job done. (There's no fancy Jeans or "Sandy Towels" cycle, but who cares, it doesn't care.)
If I was ever going to consider purchasing Miele stuff in the future, They'd have to do these things, which I doubt they would do:
1. Open a manufacturing plant in North America. (Canada, US, Mexico, whatever.)
2. 3 year parts and labour warranty with a 5 year parts warranty. (At no additional cost!)
3. Competitive pricing with Alliance products, or maybe a slight premium.
4. Bring back large capacity machines for the North American market.
5. Make inroads to completely destroy LG and Samsung products on the market.
They do these things and then I'd consider buying Miele...