GE 2800 Dishwasher Wash Arm Trouble

[katrand]

I love my GE 2800 for its cleaning ability and overall great performance. Nice to find a forum with like-minded individuals!

With that being said, I do have an annoying problem. The infamous "blocked washer arm" message with scolding beep come on 2 minutes into the cycle. I open door to reset, I press the start button again to reset...and all is well for 1 minute and then it happens again! I go through this routine 3 times each cycle and then the last 22 minutes or so (I use the 28 minute cleaning cycle) everything is awesome.

Maddening. I have cleaned the holes in the washer arm. Some crud continued to come out during the wash cycle after the cleaning. Thinking I had it licked, I ran it again...with the same issue!

Upon further inspection, I notice when I spin the washer arm, it moves freely...then at one point in its orbatial arm cycle, the tip of the arm hits the right sidewall of the dw! This is when the message comes on. So...I think I have found the problem, but now what?

I don't know how to remove the washer arm...and I can tell you the arm is a bit wobbly sitting on top of its housing. Its like if that housing (or some sort of gasket or washer?) That would support the arm is missing, has broken loose, etc.

I had a serviceman (using the term "service" loosely) out last week who said to "junk it" and parts were not available for it! A load of bunk, I now see.

After browing through this terrific website, I see my intuition was right in not giving up on my baby just yet!

Any advice is much appreciated! Thank you!

 

[washdaddy]

If you could post a few pics of the dishwasher (inside and out) and point out where you see the arm coming in contact with the tub that would be very helpful in assisting with your problem.

 

[mattl]

The wash arm does come off, you may have to turn it counter-clockwise.  Something is wrong if it hits the sidewall,  Can't image how it could shift that much.  I had one of these models years ago, was  great performer, but my seals wore out and left black smudges on everything so it's long gone.  Wish I still had it...

 

[bigalsf]

Wash tower removal

Actually it is a clockwise turn to loosen the tower; it has a left hand thread so it unscrews the opposite way. It sounds like the tower may just be loose causing the was am to float a bit. Or it could be the Wash arm support bearings. To check, remove the tower and was arm. You will then see a screw at the top of the wash arm support shaft. Unscrew and lift this up. The bearings are nylon sleeves that fit in each end of the support (they slip in and out). If they are missing or damaged they will allow the support to rock on the shaft. I believe these are still available in parts stores or on eBay.

If you get stuck snap some pics and our resident GE experts will be glad to help. Good luck!

 

[katrand]

Wow! Thanks so much for all the info! I will give all suggestions a try.
I will take photos and post!

 

[katrand]

Here is when the washer arm hits.

 

[katrand]

Here is when the arm is normal. It hits the right sidewall every 5th or 6th 360 degrees rotation.

 

[katrand]

Here she is on the outside!

 

[katrand]

Here she is on the outside!

 

[katrand]

I was able to pull it apart and I found remants of a plastic washer, 2 inch diameter. Part of it is on the side as you can see, another part was twisted around the post. The wash arm is extremely wobbly if moved up and down, even before taking out what's left of this washer. Does the washer would elevate the arm just enough to clear the ledge on the side walls? Does anyone think it is just the lack of the washer? What's the name of the part that I look for? Everything else looked good and solid.

Instructions were perfect! I was nervous to pull apart because I didn't want to mess it up.

Thanks again to all for reading and for your help!!

I also love Sunbeam Mixmasters, fyi

 

[washer111]

Wow!

What a wonderful looking machine you have!

 

I think what might be causing the problem was the "remanants" of a washer you described. You may wish attempting to replace these parts and see if there is any difference in the performance.

Also note that since your machine uses those "gears" to produce rotation like an "orbit," some revolutions may come close to hitting the tub, although I don't think GE engineers intending for their to be contact between the arm/tank.

 

If all else fails, maybe try filing down the wash arm so it doesn't collide!

 

[katrand]

Thanks, washer111! I think it is pretty nifty, too.

And thanks to bigalsf for the info so I could have the courage to start this project.

What I thought was a washer is now, I believe a "seal lip". Does this sound right to anyone?

 

[magic_clean]

It

appears that in addition to the teflon sealing washer being worn out, the wash arm bearing sleeve(s) are deteriorated too. This is the small plastic collar that fits over the stainless steel shaft on the wash arm hub.

You've got a nice machine that should be easy to rescue; once parts are obtained.

L.P.

 

[chachp]

Your machine is a beauty.

I can see why you want to preserve it. I suspect you will get the help you need to get it working properly again. The folks here have helped me many times and now I am doing some of these restores on my own.

 

[katrand]

Okay...I located and ordered the correct parts. This is so, so much better than dumping it, per the repair person's original advice. (Wish I didn't pay that service call now, rats!)

I am thrilled to give this a try. Many, many thanks to bigalsf and magic_clean...any other advice is much appreciated. I will keep everyone posted to the progress.

It is a beautiful machine. Super spotless dishes, and looks great inside and out.

When I went shopping for a new one last weekend, (before finding you awesome people) I could not believe how cheap the new machines looked, and felt. Anything in the $500 range looked like it would fall apart if I sneezed in its general direction...or it that just me?

 

[chachp]

You don't even have to sneeze.

Just look at it and the handle will fall off. OK not that bad but God forbid you should expect it to finish a load in under 1 1/2 to 2 hours.

 

[pdub]

Link to parts diagram

Here is a pretty clear diagram showing how it all goes together. Good luck and glad you will be able to keep your nice dishwasher going. It's a beauty.

Parts for GE GSD2800G02: SECTION3 Parts - AppliancePartsPros.com

Parts for GE GSD2800G02: SECTION3 Parts in stock and ready to ship today. 365 days to return any part.

www.appliancepartspros.com

 

[katrand]

Thanks, pdub!

So I just ran it with tonight's load. I had put everything back together perfectly after my inspection, and now...the darn detergent cup is stuck, only opens half way. Darn! Now what?

Just unrelated misfortune? Or is this related to my taking the other stuff apart (the thigh bone's connected to the knee bone, etc.)

Now I'm bummed out.

 

[washer111]

Worth Mentioning:

At some point, it may be prudent to replace the Pump Motor before it takes out your control board. Apparently, the motor GE used in these machines were quite good at "sucking on the wires," and could prematurely burn-out your control board. As you probably know, they are also quite load and have a wavery sound. If you can really only here the water noise on your machine, you maybe have a replacement motor.

If you ever take the kickplate off, the old motor is monstrous in size, whereas the newer ones are much smaller. A comparison is attached (Where a member replaced the pump on his Potscrubber 2 - Model 1060). 

 

The newer motors are a much more energy-saving design and should be capable of doing the same level of scrubbing the machine does now. They will help save the dishwasher from the rubbish too soon.

 

Old Motor: