Some of us are old enough to remember when Sears ruled the arena of department stores. They sold only Kenmore appliances. There were "catalog stores" in many, many tiny towns (like the one I grew up in). There would be a few appliances on the floor, along with tires and vacuums. You would place orders on anything from the catalog and they'd be delivered to the store, at which point you could haul items away yourself or have them delivered and installed by Sears technicians. And Sears had their own charge cards, which were easier to get than a Visa or Mastercard.
Oh, how the mighty have fallen.
An eight-day wait for a refrigerator repair is ridiculous! What are you supposed to do, live out of cooler? This is why I'm blessed to have a couple of local mom-and-pop appliance stores that do their own repairs. They can usually get to your house on the day you call, and parts arrive within a day or two.
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