Dishwasher and ReStore
Hello everyone. Thank you to Mickey for such nice words! I need to clarify something first, however. I do not work for the ReStore; rather I volunteer there about 3 times/month (repairing/restoring/testing appliances, of course!). I have been volunteering there for about 4 years. I have not heard of this restriction on selling dishwashers and I just put a portable & a built in on the sales floor last Saturday. But very coincidentally the warehouse manager & I were discussing the subject of selling them. He was saying that if he had his preference he would not sell the dishwashers and that the only reason the store did was that there was a definite demand for them, and they brought in money. His issue/concern stems from the fact that, although we warrant all the appliances for 30 days, bringing a dishwasher back is not as easy as bringing back a washer, dryer, range, etc. The dishwasher removal is a more involved process and the experience makes for a fairly bad impression on the customer. Additionally, if the problem with the machine goes unnoticed for a number of days (e.g. a slow leak that goes behind the machine instead of in front) it can result in property damage and possible liability for the store (good lawyers can get around the "As-Is" wording). All this can translate into very bad P.R. and keep a customer from coming back for a future purchase. Since the vast majority of the revenue which the store generates goes towards addressing homelessness it is critical to keep revenue coming in. As much as I love keeping older machines running and in circulation, it's more important to keep customers. This thinking by store managers may be driving the decision to discontinue selling dishwashers in some locations? That would make more sense. John L. is correct...there is not enough "pipe" on these appliances to endanger anyone from an increased exposure to lead!! Do Federal officials think we're that dumb?
We don't sell many vintage machines, except for the occasional KDS 20, 21, 22,or 23. We don't sell anything else older than 10 years, and those are usually good condition Whirlpools, Kenmores, and Maytags. The other vintage machines (which I love!) are too hard to get parts for & there is not too much of a market for them (I know, what's wrong with these people? LOL)
I will ask the warehouse manager tomorrow about this to see what he's heard. My gut feeling is that this is a jurisdictional issue. Greg's post mentioned the law went into affect Jan 4, which was almost a month ago. If it were an issue we would have heard about it by now. Also, Joe's link takes you to the website for the New Castle, DE store. The website for my store mentions nothing about this. I will let everyone know what he says.
Sorry for such a long post.
Hello everyone. Thank you to Mickey for such nice words! I need to clarify something first, however. I do not work for the ReStore; rather I volunteer there about 3 times/month (repairing/restoring/testing appliances, of course!). I have been volunteering there for about 4 years. I have not heard of this restriction on selling dishwashers and I just put a portable & a built in on the sales floor last Saturday. But very coincidentally the warehouse manager & I were discussing the subject of selling them. He was saying that if he had his preference he would not sell the dishwashers and that the only reason the store did was that there was a definite demand for them, and they brought in money. His issue/concern stems from the fact that, although we warrant all the appliances for 30 days, bringing a dishwasher back is not as easy as bringing back a washer, dryer, range, etc. The dishwasher removal is a more involved process and the experience makes for a fairly bad impression on the customer. Additionally, if the problem with the machine goes unnoticed for a number of days (e.g. a slow leak that goes behind the machine instead of in front) it can result in property damage and possible liability for the store (good lawyers can get around the "As-Is" wording). All this can translate into very bad P.R. and keep a customer from coming back for a future purchase. Since the vast majority of the revenue which the store generates goes towards addressing homelessness it is critical to keep revenue coming in. As much as I love keeping older machines running and in circulation, it's more important to keep customers. This thinking by store managers may be driving the decision to discontinue selling dishwashers in some locations? That would make more sense. John L. is correct...there is not enough "pipe" on these appliances to endanger anyone from an increased exposure to lead!! Do Federal officials think we're that dumb?
We don't sell many vintage machines, except for the occasional KDS 20, 21, 22,or 23. We don't sell anything else older than 10 years, and those are usually good condition Whirlpools, Kenmores, and Maytags. The other vintage machines (which I love!) are too hard to get parts for & there is not too much of a market for them (I know, what's wrong with these people? LOL)
I will ask the warehouse manager tomorrow about this to see what he's heard. My gut feeling is that this is a jurisdictional issue. Greg's post mentioned the law went into affect Jan 4, which was almost a month ago. If it were an issue we would have heard about it by now. Also, Joe's link takes you to the website for the New Castle, DE store. The website for my store mentions nothing about this. I will let everyone know what he says.
Sorry for such a long post.