Kenmore/ISE disposal dead?

[reactor]

Mark

You are 100 percent correct on the ISE's. The older units used the combination rubber mount with the built in splash guard design.

Later, ISE's came with the resilient mount, with the hole in the center, and the removable splash guard that fit into the flange mount. One could retrofit the older units with the newer resilient ring, and a removable splash guard if they wished to.

The newly redesigned Whirlpools have retained the removable splash guard, and a factory mounted rubber isolation ring on the unit. Even the bottom of the line Badger units have this same configuration.

 

[combo52]

Auto reset circuit breaker on new ISE disposers

We researched this a few days ago and found this is a very well thought out feature. I figured Barry was overreacting. It was ridiculous to contact the consumer product safety commission and bother them with a problem that is nonexistent.

If you had any idea how many thousands of dollars we made Charging customers service calls to go out and push a reset button. This is going to save a huge amount of problems which intern will save a huge amount of energy having people drive to a service call having people throw away perfectly good disposers, etc. etc.

We were the only authorized company service for ISE disposers for a 15 year period in DC proper and garbage disposals are required in DC in all kitchens all restaurants even a 7-Eleven has to have a garbage disposal in DC.

And if you had any idea how much money ISE paid out to pay us to go and reset a circuit breaker it was often very hard to collect on these calls from the customer.

So three cheers to excellent engineering in solving another consumer problem, it’s so simple. You merely have to turn the unit off and when you go back and try it again when it overloads, it will try again and if it doesn’t run, you’ll realize it’s jammed and then you will turn it off and you will try the un jamming wrench and probably solve the problem.

John

 

[reactor]

auto-reset

I had already figured it out, John. Lol. Why are you reiterating what I already posted? Your "research" no doubt, involved reading the results of my experimentation, per Marks suggestions, in the above texts. "Days ago" you were totally unaware, per your own statement, that Whirlpool had even employed an auto-reset overload protection system, until I told you. Glad our research informed you how the new system functions.

Whirlpool's goal, obviously, is to avoid unnecessary service calls.[this post was last edited: 5/24/2024-04:51]

 

[ozzie908]

My ISE 200 Supreme - 1

Has ground to a halt!!!

No amount of trying to move it with the Hex key will work. It had been superb since fitting it 4 years ago up until last week when it stopped grinding for what ever reason I managed to free it a couple of times and it worked flawlessly as it always had then the next day jammed solid, What didn't make any sense was it was completely free and clear as I had left it running way past when it finished grinding with the water running and it was left thinking it was now clear again.

But NO its now jammed solid and I am awaiting the service engineer to determine what's happened as its still under warranty according to ISE when I called them.

Time will tell he is due next week sometime !

 

[reactor]

auto-rest

I had already figured it out, John. Lol. Why are you reiterating what I already posted? Your "research" no doubt, involved reading the results of my experimentation, per Marks suggestions, in the above texts. "Days ago" you were totally unaware, per your own statement, that Whirlpool had even employed an auto-reset overload protection system, until I told you. Glad our research informed you how the new system functions.

Whirlpool's goal, obviously, is to avoid unnecessary service calls.

 

[reactor]

auto-reset

I had already figured it out, John. Lol. Why are you just reiterating what I already posted? Your "research" only involved reading the results of my experimentation, per Marks suggestions, in the above texts.

You said you did your research" days ago. "Days ago" you were totally unaware, per your own statement, that Whirlpool had even employed an auto-reset overload protection system, until I told you. Glad our research taught you how the new system functions.

Whirlpool's goal, obviously, is to avoid unnecessary service calls.

Odd that your favorite company had put out a redesigned disposer and you knew nothing about it, the new design has been out for months. When others take the time to learn about it, and are concerned about a potentially dangerous safety issue you denigrate them and then.pretend you are an expert now.

That's true-to-form behavior for John!
[this post was last edited: 5/24/2024-09:54]

 

[Marky_Mark]

Thanks, Barry.  Good to know that we're free to choose the type of splash guard we want (fixed/removable/quiet collar), regardless of what the ISE disposer in question originally came with.  

 

Austin, please keep us informed!  I imagine ISE will just replace it.  It will be interesting to find out what's happened to it.  I had a problem with my ISE when I lived in Spain, which I had purchased in the UK and taken to Spain.  I contacted ISE in the UK and they passed a message to ISE in Spain, who sent me a new disposer free of charge.  However, they also advised me to try grinding hard bones, as the problem I was having was that the swivel lugs were jammed.  I bought some mixed bones from the supermarket and ground them up.  This fixed the problem and I didn't need to install the new one.

 

[ozzie908]

@markymark

I will let you know what he says if its a component failure its a new one if its jammed from malpractice as they put it.... I have to pay so having never had this happen before I am leaning toward a bearing failure but we will see !!

 

[reactor]

ISE problems

That was good news for you that ISE sent you a replacement disposer, Mark. It sounds as if build up under your impellers took it's toll. Austin, sorry about your disposer. Sounds as if you may have metal to metal contact, locking your turntable. Bearing failure seems like the most plausible cause, either bearing lock or a little too much play in the bearing has allowed your turntable to make contact with the edge of the hopper. There is small clearance there. Hope you get it repaired with no problem.

 

[daveamkrayoguy]

There was a time my original disposal did die and I think it lived a respectable number of years, before I had someone who was able to swap it for the new one and I had to buy a cord for it as well...

The plumbing under the sink had to be redone and each drain was also in need of recaulking... A couple jam-ups did occur, the first I'd called then canceling service for, realizing I only had to use the hex key to free it and realized it during that second time that was all the next failure to start needed (yes I tried the reset button that or both times)...

Curious what would happen if I wind the hex key while the disposal is on, but I see the good reason then not to... Reading above I'm sure there are ways a garbage disposal doesn't seem to garner any kind of legitimate or frivolous lawsuits and I can easily see why that any can be safely and intellectually usedand that they generally are!

-- Dave

 

[retro-man]

Had to replace a builders grade GE disposal recently because of rust in the interior chamber. Actually this was the 2nd one in 12 years to change out because of rust. Went with ISE advance series. That lasted less that 2 weeks, noticed things were wet under the sink cabinet. Had the installer come over and check it out. Pulled unit out and took the top casing off and found a pin hole at the top of the chamber where the water was coming out of. It was high enough that the dishwasher draining into it that it didn't leak. Once water was running and unit was running it would splash the water high enough to reach the hole and drip down the outside of the chamber and leak out of the bottom of the motor. Called ISE and they sent me out another one. Installed that one and no leaks. They said that I could send the old one back to verify that it was a defect and they would send me a check for the installation. Got tired of all this and gave it to a friend who needs a new one and he will have a friend maybe tak weld it or find another way to block the pin hole.

Jon

 

[reactor]

pinhole

So sorry to hear that about your disposal, Jon. One wouldn't expect that to occur in a new machine. Your friend can just use a metal infused epoxy such as JB-Weld over the pinhole, and be fine.[this post was last edited: 5/25/2024-14:53]

 

[ozzie908]

ISE Engineer

He came and took the disposer out tried to move it with the hex key and declared it BER and as it was the bearing that had failed he put in a brand new one out the box put a new date code on it and said you now have another 5 years warranty.... So thank you ISE your customer service was excellent and although I had to wait a while for the engineer as not many in this neck of the woods I could not be happier with the results. I was even given the box of bits included in the new one so have a spare everything including an air switch.