Mine also only lets you pick Extra Hot on the Normal cycle and Sanitary. Really strange. On the Normal cycle, the jets don't activate at all when Extra Hot is selected, on Sanitary however, the jets spray the hot water onto the load and let it soak into the fabrics which is very effective IMO.
In terms of Turbo Wash performance...I think its a nice feature...just not on the Normal cycle. With Turbo Wash enabled on the Normal cycle, its really painful to watch. I just can't see how this can clean clothes properly at all and my clothes don't seem to be getting that clean with these selections. The spray is weak, the water temp is too cool (Hot: 34C-37C despite the fact my water heater is set to 120F/49C). The final spin bottlenecks the dryers performance marginally, only 4 minutes and the second it hits 1200RPM it cuts off and ramps down.
As a solution to this I just use the Bright Whites cycle with Turbo Wash. It uses warmer water (40C-45C), cleans FAR better, spins better (1201 RPM when High is selected and holds that speed for 5-7 minutes), the jets actually spray water - you name it.
The Heavy Duty cycle also faces similar issues in Turbo Wash performance but not as bad as the Normal cycle. The jets will spray the load, then stop, then turn back on while the drum is turning - and eventually will reduce to a sputter but then the drum stops spinning, goes the opposite direction and this process repeats for the rest of the wash cycle. The rinse is...interesting to say the least. It doesn't do a typical deep rinse nor does it do a proper lengthy spray rinse, in fact it only does that once during the final spin for about 5 seconds. During the rinse, it fills with a tiny bit of water, sprays the load and when the jets begin to reduce in pressure, it adds more water and this process repeats until the machine decides it wants to drain, but it never does a deep rinse on Heavy Duty. The water temp here is also fairly cool just like the Normal cycle.
In comparison to my Whirlpool Duet WFW72HEDW which was left behind at my old house...I felt as if that was a far more superior machine than this LG. I think in terms of cleaning, the Whirlpool Duet just crushed the LG. It rinsed better, spun better, balanced better, washed better - you name it. The part where this LG excels however, is its ability to wash comforters which it does better than my WP Duet did. Overall the LG is a GOOD machine once you work out the kinks here and there, but I do think LG should tweak it more.
Hope this helps!
