Maytag Commercial Washer MVWP575GW Warranty Repair

[eurekastar]

My Maytag Commercial Washer started making a clicking/clanging noise in the spin cycle a couple of weeks ago.  I assumed a suspension rod was the culprit, so I scheduled a service call.  The technician came this morning.  He checked out a few things and then declared that the noise is a transmission issue and that the transmission will need to be replaced.  He said they've been replacing quite a few of them. 

 

I'm not convinced that's the issue but it is under warranty.  So now, they need to order parts.  When those come in, they'll come and pick it up and take it to the shop for three or four days.

 

Good thing I still have my 1967 Maytag in the garage!

 

[de409]

Ugh, I was looking at these two years ago and didn't bite when I realized they used the same sprung inner plastic tub set-up that the cheaper 'Tags use. Sucks to hear they are having problems. Wanted a Speed Queen but those were discontinued already and replaced with the newer model thats no good either.

 

[combo52]

Maytag Washer MVWP575 Problems

We sold one of these to the local veterinarian clinic a year ago and the transmission is toast, it will not agitate at all.

While these washers perform pretty well they are not going to hold up to heavy use 1/2 as well as the SQs or the WP DD washers did.

John

 

[de409]

All you had to do was tip the SQ slightly in the display and you could feel the extra weight of all the solid construction. The Maytag Commercial looked old-school but felt cheap.

 

[supersurgilator]

Ok I'm a bit confused because I didn't think these machines had transmissions?

 

[cfz2882]

transmission

it is a reduction gearbox-4 pinion planetary type Gearbox part is pretty decent-gears even run in oil.Spin shaft bearings get ruined when crappy seal leaks water-tried to replace bearings on a VMW transmission assembly once,but very difficult to remove damaged bearings with out bending up the sheet metal housing.Housing halves are "staked"together,but those are easily drilled to replace with screws if you get to the reassembly stage...

 

[combo52]

The planetary gear box is a simple design, BUT it is a bunch of very small plastic gears and seams to be part of what is now failing on these washers.

 

John

 

[eurekastar]

Gearcase

I've looked at some photos of that Gearcase online and it doesn't appear that it was designed to be serviced but simply replaced.

 

[pinkpower4]

How reliable has the control panel (electronics) been on this washer?

 

[cfz2882]

1 out of 3 in my experience..

of the 3 broken VMWs I have worked on,first one,a '10 cabrio,had faulty PCB:a bad capacitor was found and replaced.
-'10 cabrio:faulty PCB (bad capacitor)
-'10 Bravos:bad tub seal,bad transmission-junked this,was also scuffed and grubby.
-'13 Centennial:bad lid lock-fixed with lid lock salvaged from the Bravos

 

[DADoES]

 
Are there any topload washers through history that didn't have a transmission / gearbox?

Frontloaders nowadays don't but some in the past had a speed-changer / gearbox mechanism.

 

[cfz2882]

gearless

Only ones I can think of is Philco-Ford,Pre-WCI Kelvinator,and F&P Smartdrive

 

[combo52]

Gearless TL Washers

Hundreds Of Thousands Of Whirlpool Cabrios, Maytag Bravos, And Kenmore's built over the last ten years or so.

 

Basically all the better models with the floating basket, these used a lot of F&P patents and technology, but were much better built machines than the F&Ps. F&Ps had cheap plastic tops, diverter valve problems, inlet valve problems and pump problems.

 

Unfortunately WP has gone to less reliable top load washers with a mode snifter and reduction gear boxes on current even TOL models because the DD motor can be 1/2 the size and the motor is far the most costly part of these washers, this is why these cheaper VMW models use a belt because they can use a much cheaper to build more conventional motor.

 

John

 

[foraloysius]

I don't know of any European front loader that had a transmission. The general design here was separate motors for each task. Low speed models often had two motors, high speed models three, one for washing, one for spinning and one for the pump.

 

[henene4]

There were certain models of a verry specific time frame that used a transmission on one of the motors.

No idea how, which and what for, but there was certainly the talk about "Getriebemotoren" on several YT videos.

 

[pinkpower4]

Gearcase

A lot of this may be marketing, but the Maytag mvwp575gw is supposed to have a triple lip seal, which should extend the life of that part and reduce leaks leading to even more issues.

The Maytag mvwp575gw seems to share many parts with the commercial series. When I look up those part numbers, they are different than similar parts used in the models sold for residential use in the big box stores. Hopefully, they have been upgraded since this *seems* to be the same commercial model for residential use except it has more options including a presoak and/or extra rinse and a different agitator.

When reading any post like this I am trying to figure out if apples to apples or apples to lemons are being compared.

The vertical modular washers have the advantage of being easier to service and share parts. With this comes the disadvantage of parts including a mode shifter, splutch, belt, etc. that will need to be replaced periodically. Gone are the days where one just has to replace a $2 part like dogs in the same period of time. However, that mode shifter is the reason why the tub and agitator can move independently. I would not trade that for the more durable design of the SQ 2018 agitub design.

I am being careful not to overload mine.

I am curious what fixes the original poster's issues. I just hope it is an isolated incident. If THIS Maytag mvwp575gw turns out to be a wolf in sheep's clothing, Maytag will probably not gain the public's trust again.

 

[stricklybojack]

.
Damn!
Scratch this one, that is unless they are planning on upgrading the under spec’d components.
Where’s Thomas Ortega when you need him?

 

[pinkpower4]

The Maytag mvwp575gw is supposed to have upgraded parts including a 1/2 h.p. vs. lower h.p. motor, 7-rib vs. 5-rib belt, premium bearings, 60 watt vs. 45 or 50 watt capacitor, and more. This has been verified. When I look up other parts like the gearcase, the part number is also different than what can be found on models sold in the big box stores. The commercial residential model, mvwp575gw, is comparable to their real commercial top load models sold for commercial use. The only obvious difference is the model for residential use has an extra knob for presoak, extra rinse, or both AND features a dual agitator instead of a flex vane.

This Maytag mvwp575gw should not be confused with their "commercial technology" labelled products that are sold in the big box stores. However, it is not going to last as long as the older washer designs. I do expect to get about 10 to 15 years out of this model with no major repairs or about twice what I would expect to get out of one purchased at the big box stores. At least mvwp575gw has enough water and wash action to actually clean the clothes.

With that said these new energy changes seemed to influence a change in design of the washers themselves. Simple and reliable mechanical controls have been replaced with electronic controls, which seem to have a higher failure rate as well as being more expensive to replace. The vertical modular washer have their advantages and disadvantages. The new design makes it easier to repair and get parts for, which is good. The new design also meant some parts have been replaced with plastic or parts that wear/tear easier. Not good. The new government regulations were passed with good intentions but no one must have actually researched what the end results would be. These regulations have crippled most washers performance and resulted in more energy and water waste :-(.

 

[combo52]

Maytag Washer MVWP575 Design

Hi Pink, I love your enthusiasm for this new washer, But it is still a s..t design, I could not imagine buying and using one, there are just much better options if you want a traditional washer, used comes to mind.

 

First of all it is much harder to work on than WP DD washer, parts are also much more expensive.

 

They upgraded a few parts, the heavier belt and better water seal may help, the 1/2 HP motor is just marketing hype, there has never been a motor failure in a washer because the motor is too weak or small, in fact washers with bigger motors usually suffer more repair problems. This washer still has the same bearings and gear box shaft sizes etc, same cheap tub cover, outer tub and flimsy suspension springs.

 

There is a commercial version of these washers and THEY ARE NOT HOLDING UP WELL AT ALL, ask any commercial laundry provider, very few of these are being sold for real commercial use. My brother is maintaining 16 of these washers in a near by condo building and they are not doing well.

 

John