My 2 year old Maytag commerical agitator top loader broke down. Warranty questions

[Chetlaham]

My apology

My apologies- I was thinking of Eddie's reply, but it has now been clarified the intent was not to blame the OP. I apologies for coming across as making the accusation that everyone was chastising the OP. I think we all more or less have the same opinion that build quality is playing a role in said rust.

 

 

I lay in the far out field where I personally believe that washers ought to withstand a very wide margin of user care, up to abuse, without showing any signs of it. I feel that washers ought to be indestructible, lasting for decades, while still looking like new at the end of their useful service expectancy. This is a topic I am very passionate about so that much rust in two years evokes a lot of emotion in me, not directed at anyone in this thread. Whirlpool on the other hand- lol.

 

 

BTW, I like what Fisher and Paykal has going.

 

[pinkpower4]

I was thinking...

that the issue might be seen as misuse not that it was. The splashed areas are a concern. It may have been caused by an unknown spill onto the washer at one point that wasn't realized until later, or it could be caused by pouring the bleach directly from the container and not measuring on a regular basis. Only the OP knows how and what product is being used. If this would not been seen as a warranty issue, was there any information I could give as an owner of this machine that may help the OP fix theirs?

One issue I had with the Maytag was with the pump. One of my kids left a chain in their pocket. It had snaked its way through almost making its way to the pump when I realized something sounded different. Stopped the machine, drained it, and got under to take a look. Sure glad I figured this out before making that call. I would have been charged for a visit, which would have cost a lot more than a pump (which thankfully did not have to be replaced). Yeah, I should have checked the pockets anyway as kids don't listen about doing that BEFORE putting in the wash. I am an older adult with back issues and some difficulty seeing. It is easier to check the pockets LOL.

There is a lot of good and bad information on the Internet. I did wonder what and how much product was being used. If the machine can be fixed or replaced, it would be good to know if there is any changes that need to be made to prevent or keep the rust from getting worse in the future.

Anyway, I know of someone who recently had their white Toyota basically repainted under a recall. Toyota would not cover the rust spots caused by chips from rocks (not misuse as owner was just in wrong place at wrong time but Toyota also viewed it as not a warranty issue either), but they would cover any areas where the paint had peeled. The car was 8 or 9 years old and almost at the end of the time this repair warranty would be done. While the car was repainted, the customer was even provided a courtesy vehicle. This process took a couple of weeks. In the end, the car was basically repainted by the time the new paint areas were blended in with the existing areas. With my vehicle, I just try to patch the chips with repair paints to keep the rust from spreading. But yeah, that person would have had one peeling mess if Toyota had blamed the whole thing on the few chips caused by rocks. Again, only the OP knows how and what product(s) are being used.

My biggest grips with the Maytag commercial residential is NOT truly a commercial machine. It simply can't take the abuse as the older one they made could. I do think it is one of the better made residential models though. That's not saying a lot given this appliance should last 8 to 10 years now when previous models lasting 20, 30, or more years! It is what it is. I had to choose from what's available new today not what I would have liked to have available new today.

I enjoy visiting this board, and the information has been helpful. I certainly don't want the OP to go away feeling scolded instead of helped. .