My Whirlpool Washer is Dead - Repair or Relace ?

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akrauss

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Jan 13, 2007
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I inherited a fairly old Whirlpool washer and dryer set when I purchased my current house and the washer seems to have just died on me. When I put it on rinse cycle water comes out, but when it goes to spin, the drum is not turning, just a whining sound. No model No. on face. Under lid it says Model LSN 7233BQ1. On the machine it says "Heavy Duty Super Capacity 7 cycle 2 speed." On the back it shows Part Nos. 3361510 and 336066. Although I would love new machines, I'd rather not spend the money now, if a repair won't be to costly. Any insight as to what I'm up against dollar wise for repair would be most appreciated. Also, if I do end up having to replace, can anybody tell me from the above info what capacity machine I have now, so I dont take a step backwards. Many thanks for everybody's contributions on this great web site !
 
Is a coupler something we can do ourselves? Is the service call plus repair worth it on such an old machine?
 
Thanks everybody. We actually took the lazy way out first and found a repair guy who made it over today. He said it was the motor not the coupler. Dare I say - should I believe him ? He took a screw driver down at the bottom when the casing was off and the "transmission" was exposed and managed to manually turn the "tub." According to him, this apparently was an indication that the coupler was OK. However, he said that if we were to replace the motor, he would do the coupler as well. He gave an estimate of $295.00 for motor and coupler. Of that, I think coupler may represent $135.00. He actually did not encourage me to repair. Suggested we replace.

Can anyone comment on his diagnosis and/or his price quote ?
 
I replaced the coupler on my parents' washer a few weeks ago. The part cost $18 from a local appliance dealer, labor was free because, of course, I'm not going to charge my parents for something like that.

Turning the tub as he did through the transmission drive (if that's all he did) does not directly diagnose either the coupler or motor. That's just plain silly.

 
I think you were getting scammed...

If I were you, I'd replace that coupler myself; if it doesn't work, you're out an hour and maybe $15-20.

I think what happened to you is that you gave the tech the impression that you'd tried to diagnose the situation yourself, and then he figured he'd show YOU who was in charge.

Seriously, give the coupler replacement a try, and if it works, great, and you know the truth about THAT tech. If it doesn't, then go buy a new machine.
 
I hate to be so sarcastic towards servicemen because I am one myself so I have seen and heard every BS trick in the book.Yes, if the machine washes and does pump but does not spin, you don't have a motor problem. It's the coupler. I have seen so many that will wash and when your motor reverses and gets into a slight bind, the coupler won't handle it because it is so wallowed out. But those motors will go out on the spin but not on the wash part. don't pay for a new one, they are a dime a dozen at scrap yards. You would be surprised at how bad off a coupler can actually get before it stops trying to make a grip between the trans and motor.
 
if you can do it yourself you can spend more on parts

as I have because you can save $$$$$$$$$ on the service call,reading service manuals,and tinkering can help you greatly on understanding many machines weather its a washingmachine,lawn mower or a car,this works well as I have in the past ,my screen (gocartwasher)name is from what I did when I was 14 years old using a spin cycle clutch out of a speed queen washer & pullys out of a westy front loader for a drive train on this home made gocart I built,i was alwase good at relating things,I noticed the spin cycle clutch worked exactilly like the one on a factory made gocart my cousin had, thus saying many machine functions are very simular or exact,just might look a little different

1-17-2007-21-44-43--gocartwasher.jpg
 

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