New owner of a 2015 Speed Queen TL washer!

[bladeandstone]

Upadate...

...since the previous post I went out to a local SQ retailer to "kick the tires". They had a AWN542 on the floor, but I was very surprised to find that toward the bottom of the stainless steel drum it looked as if the metal was badly scratched, unfinished and rough all the way around the circumference. Photos attached. In fact, I asked the dealer to take a look at it and the salesman actually cut is finger while running it along the seam which was protruding and rough throughout the bottom of the center sheet of the drum.

Can anyone comment on whether there are such rough finishes on their units?

I asked the salesman to call me when they got more units in so I could determine if this was simply a specific unit problem or if there are such concerns across many units.

 

[frigilux]

They all have the rough finish near the seam, but some are better (or worse) than others. The grooves on my AWN542 weren't as bad as the model on the showroom floor, which also had a warped lid. At any rate, I wasn't aware of any damage to fabrics with mine. I gave the washer to a friend with kids whose old top-loader bit the dust.

Personally, I'm a fan of electronic controls. Don't know if the fill can be adjusted on the electronic model. The resident SQ experts/enthusiasts can provide more information.

 

[washman]

Due diligence is always the key

by enthusiastically redefine reliable data, along with completely maintain flexible relationships, you will be able to authoritatively customize accurate convergence.

When you holistically develop client-focused core competencies, a Speed Queen makes all that much more sense even if this post doesn't.

Bottom line, get a Speed Queen and never look back.

As the man who owns one.

 

[gusherb]

As to the manual override for the fill, there is none. Also there is no way to tweak the pressure switch either. So far I've had no need for either of those things because the electronic models fill to the top row of holes anyway.

 

[alr2903]

Bladeandstone,  Your picture of the "seam" is an accurate description/depiction of the washtub. Our old Amana machine I bought new over 17 years ago was the same.  The Amana also had one vertical weld in the perforated area. Not much has changed. This company has no intention of correcting that defect. To be fair I never had anything damaged.  Two men here so we never  have anything delicate and expensive to wash.  

 

[vacbear58]

Drum finish

@bladeandstone

Seems that you are not the only one to notice the scratching on the tub, if you follow the link and scroll down to replies 52 & 54

guess what I bought

Speed queen awn432..I've been researching this washer, and since I wanted new, and wanted as close as possible to a old traditional top loader as I could get this made sense to me. I finially went to a dealer with a good reputation to look today, and I liked what I seen, and the price and...

www.automaticwasher.org

 

[bladeandstone]

New issue or longstanding?

Is this issue with the scratched tub a new issue? The post you linked to was this month...

Have longstanding SQ owners also experienced this?

 

[frigilux]

The scratches/grooves have been there at least as long as Alliance has been in the picture. They're not as pronounced in some tubs (as with my AWN542) but I would not have purchased the washer that was on the showroom floor at the local dealership. The grooves near the seam were deep and very sharp. The greasy residue in the tub was clearly visible and the lid was warped.

They're kind of unsightly when compared to the super-sheen of stainless steel tubs in most HE top-loaders, but you rarely hear of the grooves causing actual fabric damage. If that should occur, I'd imagine SQ would replace or repair the tub without too much of a fight.

 

[imperial70]

Don't drink the speed queen koolaid unless you are completely comfortable with it.
Make sure you are completely comfortable. I'm not knocking speed queen, I'm just saying if something doesn't sound or look correct go with your gut.

 

[mrb627]

Perfection?

A perfect washing machine doesn't exist. All of them have a drawback or two. Pick the lesser of evils and go with it. Once you have made your choice...STOP shopping!

Malcolm

 

[frigilux]

Malcolm-- Your post is full of pink boxes containing the letter 'E'. What's up with that?! Here is a screen shot of it. I'm on an iPad2 using Safari. Anyone else seeing his post this way?

Update a few minutes later: Your post looks normal, now. Weird!

I agree: The perfect washer still eludes us. Honestly, if the new SQ front-loader had a 4.5 cu.ft. tub, an internal water heater, a recirculating spray, and the option for a pedestal, it would get my vote for Perfect Washer in a heartbeat.

 

[bladeandstone]

I was so ready...

I was so ready to go for the SQ, however this rough edge issue is a deal breaker. How can a company take a look at the main component of a washer about to head out of the factory and believe this is acceptable?

It's like buying a brand new car for top price but the exterior is all dinged up, but don't worry it runs great! And if it doesn't, no problem, we can fix that too!

I'm not trying to knock people that don't mind, I'm sure its as great as I hear, but its just not right. I would pay twice as much if it had a well finished tub.

 

[frigilux]

Surprise plot twist in the 3rd act!

 

[gusherb]

I'm glad mine doesn't have this rough seam problem that everyone has been buzzing about for the past week or so.

I think now that these machines are being produced in mass quantities probably never seen by Alliance before, and now that more average people are buying them, all sorts of quirks are being discovered that have probably been there all along and just never noticed by the laundromats and commercial customers that had been buying them for years prior.

Just a theory, since I know these machines have not changed a whole ton since they came out in the early 80s.

 

[mamapinky]

My SQ AWN432 will be 2 weeks old Saturday, I have the rough spot, actually I'd call it more than rough, some areas have very sharp edges. The dealer was to stop 2 times now and still hasn't made it. I will show up at his store if he's not here soon.I thought about buffing it but I really don't know what I'm doing so I think its best I don't even try.but other than that this is a great washer, it does what I tell it to do and I'm happy with it. Seems like a lot of people are buying SQ now days or is just that I'm noticing it since I have one. Cheryl

 

[mrsalvo]

Cheryl,
I think there's quite a few people buying them. When I bought mine earlier this year the salesman told me there are a lot of people really burned on the new HE machines, for various reasons I assume. I knew exactly what I wanted and went after it, and it wasn't easy to find even in San Antonio Texas.
I don't have a rough seam in the tub, guess I got lucky. I ran my hand over every square inch of the inside before starting my first load. I still haven't raised the water level like most have done on this site, but I'm doing fine. As I stated earlier, I don't over load it as I'm careful on the belt life. My clothes are very clean, and that's saying something when one cares for an elderly parent. My clothes do not look like they've been beaten to death either.

I don't regret buying my Speed Queen, and I'm not buying into the guilt thing on water.

I hope you get your issue resolved quickly, without a lot of hassle.

 

[kspkap]

A Flaw With The New 2015 Speed Queen Electronic

Newbie here. My new Speed Queen, the AWNE92SP113TW01, was delivered yesterday, 09/03/2015. I donated a 6 1/2 year old working Whirlpool Duet FL set (with pedestals) to my neighbor. Never did care for the set and the life span of the front loaders gave me cause for concern. I had nightmares of the washer "giving up the ghost" with a full load of laundry! My Whirlpool salesman purchased his set around the same time I purchased mine. His washer recently "bit the dust", but he was relieved he had the extended warranty. The struts failed and the repair cost would have been $1500! Anyhow, back to the Speed Queen. I spent weeks, and I mean weeks, researching washers. The government has made shopping for appliances soooo much fun! I decided for the SQ. Nice machine, a real work horse, I do the thinking and choosing...not the machine! But, there is a major flaw everyone should be made aware of if using the fabric softener dispenser. It dispenses after the FIRST SPIN! Therefore, after Pre-Wash or Soak, after the Wash cycle for first Rinse, etc. So, forget using fabric softener if you want a Pre-wash, Soak, a 2nd or 3rd Rinse. The softener will just dispense into the wash water or be rinsed away with the extra rinses. I contacted Speed Queen as this made me an "unhappy camper" as my 15 year old GE Profile (left behind due to move) was engineered to dispense at the appropriate time. Response: "That's the way they are built." So, I'll just grin and bear it while I try to time when my chosen Rinse mode occurs and return to the washer to add the softener!

 

[gansky1]

The softener dispenser on the agitator is a passive attachment that simply spins the liquid up from the cup and holds it until spinning stops when it drains out into the center of the agitator and into the basket. While not as technologically advanced as a computer controlled dispenser on other machines, it's working as it's designed, not a defect.

I have not looked at the baskets in the showroom models for rough areas but will next time I'm there. I have no intention of buying a top load washer, I'm happy with my 1954 Speed Queen top loader and 2004 SQ front loader

I did notice some broken panels on the SQ display models a while back, Roger in Tuscon had this happen to his machine, but SQ fixed it under warranty and to my knowledge it hasn't happened again. You can see it right on the corner. While it could have been caused by improper moving at the store, Roger's was fine out of the box and happened within a short time after installation. I've not heard any more stories about this, perhaps Alliance rectified whatever the issue was.

 

[mtn1584]

Most if not all top load washers of the past .....

Will dump softener after the first spin. It's how the dispenser is designed. Relax you've got a great washer. I've never heard of of top loader with traditional fab soft dispenser being timed. Unheard of. Alliance is correct and in this case I'm sorry it is user error. If you prewash, wash and want a second rinse then program the washer for one rinse and if you want a second rinse you will have to wait if there is not a rinse and spin selector. The machine is a great machine and is finctioning normally.
Mike

 

[kspkap]

In response to mtn1584

Mike,
My GE Profile WPRB9250 did exactly as I described...dispensed the fabric softener at a set mode. How do I know? I by passed the lid switch by removing the contact magnet on the lid and duct taping it to the contact on the housing. Then I watched...yes, I watched from the Soak cycle through the main wash to the second rinse. The dispensing of the softener at the beginning of the SECOND RInse was achieved by NO spinning until the end of the FIRST Rinse or at the end of the Main cycle choosing just a single Rinse. From Soak to Rinse it would fill, wash, drain, NO SPIN, fill....then complete with my choice of one Rinse (with softener dispensed) or just drain, NO SPIN and fill again for the second Rinse at which time the softener was dispensed. This is NOT user error regarding the SQ....just a feature I miss. Believe me when I say I know my washers and other appliances. I've had seven sets through the years and read the manuals throughly. I once was told that I needed to know "if the thing could dance!" I have informed appliance sales people things about their products they weren't aware of.