New Speed Queen TC5

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Internet Crybabies?

If Speed Queen introduced this machine to placate internet crybabies, that would be a very poor business decision.  From what I understand, SQ experienced a significant drop in sales after the introduction of the new models last year.  Coupled with that, the machine also received poor ratings from Consumer Reports.  Like it or not, thousands of consumers rely on CR to make purchase decisions.  It sounds like SQ may have had a corporate disaster on its hands.  Not only that, the company seems to have mysteriously pulled their FL models from the home market and now they're being reintroduced as well.  

 

As someone has already noted, it sounds a lot like the Coca Cola debacle back in the 80s when the company introduced the "New Coke" formulation.  Consumers turned on the company and Coca Cola rushed to re-introduce "Coke Classic."  New Coke just quietly went away.  I was working on an MBA in marketing at the University of Texas at the time.  We watched the situation carefully.  Coke did its taste test research and found that consumers preferred the taste of the new formula.  But the miscalculation they made was underestimating the loyalty and bond that consumers had with its classic formulation.  That may be Speed Queen's miscalculation as well.

 

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Speed Queen should really just stop making those agi-tub washers. They had to go back to the former design since the 2018 design was costing them more than the previous models, and sales went down that much to the point where they had to go back to the old design. If anything Speed Queen should consider redesigning their dryers since it’s either damp dry or extra crispy with those dryers, and if I had a Speed Queen gas dryer I would probably throttle the burner so it wouldn’t get so hot and ruin/scorch clothes
 
Internet Crybabies

There is no way a company would invest money and make lofty business decisions over what they can dismiss as internet trolls. Rather at the customer level they must see the impact- complaints from actual buyers, a drop in sales and possible returns leading them to reconsider what they thought was a good idea.

You may be happy with your TR5, as I can be Happy with a dependable care and many others were happy using D&M and GE dishwashers without filtration who rinsed dishes to start with. However, there is also real America. Working America. People who don't have time to rinse their dishes while enjoying a good london broil or potato casserole pie at 5pm. People who get their clothes dirty for a living like trades men making close to 100,000 a year. People with children who play sports or in the woods. People who like to go dirt bike or ATV riding. People taking care of elderly family or those who are sick soiling clothes often. Those people aren't a minority but a sizable chunk of the nation. They need a washer which can wash out dirt and do it fast. To them the added water and energy is not a problem rather a necessity.

Loosing them is a very bad business decision not only loosing their $$$$ but also the vocal opinion which they can conjure up steering even little old laddies away from a TR that would have made no difference to them.
 
I have a TR7 from 2019 and I have to say I’m pleased with the machine. I wanted a machine with lots of cycles and still the ability to select my own water levels.. I definitely didn’t want another front loader.. I fought washing machine smell and pictures falling off my walls with an LG wm2688 for 13 years.. I still have that set for washing bed comforters and maybe if I want to run 2 loads at once .. the second dryer is handy..

I work on old school busses For fun.. think big truck diesel dirty is how I get.. the agitub seems to get my coveralls pretty clean.. for reference I took the same coveralls to a laundromat that has old style whirlpool commercial and another with old speed queen commercial and there’s no difference in how clean they get. My formula for really dirty greasy clothes is hot water. Full tub, a tide pod, a cascade dishwasher pod and a tablespoon of dawn liquid.. works every time..
Maybe the improvements for 2019 made it better? ( what are the improvements from the 2018 to 2019?) my wash action seems to sling things around pretty good. I don’t get that supposedly coveted “turnover” at a high rate but the clothes make their way around and get contacted by each other and the agitator quite a bit. If there’s any negative in my mind it would be the neutral drain.. but the spray rinse is very early in the slow part of the spin so the clothes are easily rinsed which maybe negates the need for a spin drain. Oh and my cycle selection is to use heavy duty button medium soil hot/cold extra rinse and large load

As for a new transmission washer I’m not sure why?? When the old shape agitator could be fitted to the old style tub and use the 1hp inverter motor that’s in the TR series.. a clutch for the tub.. the inverter is more than capable of a fast 210 degree agitation with the tub in neutral. When it’s time to spin engage the clutch and go. You still can keep the lid lock and go no brakes or use the inverter motor as a dynamic brake..

I suppose the commercial entities feel the old style mechanical system is more reliable than inverter motor?

My home air conditioners are 10 years old and have inverter compressors that have never been touched.. they run winter and summer as they heat too.

For all the complaints against the LG I have with odor and vibration as well as inferior cleaning( sweaty summer clothes smelling like butt after washing in the LG.. I can say it never broke down. The dryer finally just needed belt and drum rollers on that set.
lnverter motors are reliable and powerful and you could perform any type of wash action you like.
Christopher
 
>> Although I am happy with my Maytag, I probably will try and get one of these Speed Queens
>> before they have to be discontinued because of the newer regulations in 2021???

Anyone have any details on this? I hadn't heard of the new regulations, or what they would entail...
 
LowEfficiency,
The new standards go into effect 2024 I think
https://appliance-standards.org/product/clothes-washers (residential regulations)
https://appliance-standards.org/product/clothes-washers-commercial (commercial regulations)
https://appliance-standards.org/blog/new-spin-clothes-washer-efficiency-coming-january-2018 (discusses 2018 standard)
https://appliance-standards.org/national#National Table (all residential appliances)

pierreandreply4,
I wonder if they are trying to clear some stock of the 2018 & 2019 residential machines
 
 
I don't understand amidst all the ruckus about ever-rising efficiency and shrinking water-usage standards how SQ can market this model with no water level control, choice of either default half-ish fill or a couple inches more Deep Fill option.  And same for WP on the WP & MT home/commercial VMW models.
 
They had to make compromises with the TC5

They had to make compromises with the TC5, as regulations become tighter and tighter companies are forced to use Auto Fills, the TC5 can't do that.
 
The regulations on modern machines are ridiculous, and some just don’t make any sense what so ever. If I want a full tub of water, I want a full tub of water. If I want to have a warm or cold rinse, give me a option of a cold or warm rinse, and don’t force me to only have the option of a cold rinse! Thank goodness I have my Maytag A606 and A810 that have the option of a cold or warm rinse!
 
 
Yes, the TC5's old-style mechanism can't do load-size sensing (although WP figured a way to do it, at least to some extent, on the DD).  So instead of providing a control with choice of 3, 4, 5, or even fully variable water level, the regulations are met by hard-wiring it to either half-full or half-full + 2" no matter what's the actual load size.  Makes no sense, LOL.
 
 
This cycle matrix chart was posted in a previous TC5 discussion thread.

The water levels are stated as being X" of depth and X gallons quantity, varying slightly per the selected cycle with deep fill adding 2" or 3" more depth and 3 or 4.5 gallons.

Normal-Eco:  9" (13 gal) or 11" (16 gal)

Heavy Duty, Perm Press, & Delicate:  10" (14.5 gal) or 13" (19 gal)

Bulky/Sheets:  11" (16 gal) or 13" (19 gal)

Kirk shows the two level choices available on Delicate in this video.


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Cycle Matrix Inaccurate

I don't believe that cycle matrix is 100% accurate.
How does the Heavy Soil setting on Normal-Eco add 32 minutes to the cycle?
And Medium agitate speed on PermPress?

Malcolm
 
Is there a demo of the Permanent Press Cycle yet?

I would like to see the permanent press cycle if someone can demo it.

Thanks.
 
If the Normal/Eco + Heavy Soil cycle time is actually 59 minutes long, I'm assuming the extra time isn't all agitation. Probably an agitate/short soak/agitate/short soak scenario. If it is an additional 20+ minutes of high speed agitation, Alliance had better triple the size of the dryer's lint filter, LOL.
 
Not all agitation

That's what's done in Australia on the older gen washer when selecting Normal + High Efficiency. The time jumps from 30-ish minutes to 2:45 hrs. due to several soak phases during the main wash.
 
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