"Rude" Wal Mart Employees

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North Versailles Wal-Mart

YIKES!..what a horrible place...I grew up in NV (43 now) and remember when it was the Greater Pittsburgh Drive-In..and when the now gone Eastland Mall had Gimbels and Penneys..now every store around the said WalMart is a nail place, dollar store or a store that sells nothing but junk ...we are to blame for this..we want everything cheap and now, instead of saving money to buy quality...
 
Oh, I have to agree!

That Wal Mart has sticky floors and sidewalks too! I buy stuff there becuase it is cheap and if I need many different kinds of items and I go during off peak hours. While I have not been treated mean there (lucky), there are times when I have left items becuase the check out line is too long and maybe I don't need it That Badly (so yes, blame me dirtybuck for leaving items where they don't belong).

In fact, I have a theory about the recession: We consumers are on strike and have figured out that we really don't need to buy so much so badly if we are going to be treated so meanly. Treat us like we are human, and the economy may recover.

Meanwhile, I am going through management complaining about Advance Auto Parts who have treated me like a criminal in their store. Let you know what happens there.

Oh, and teaching home economics? Not in the new expensive high school our community is building. It will have only 2 small "Family and Consumer Education" classrooms. But it will have 4 larger gyms, multiple athletic rooms and offices, and we will get a new football field. I guess we are paying taxes for a football program and not for teaching young people aren't we.

Sometimes I think we are in a consumer war, and we just have to toughen up.
 
I'm so sorry

about you guys' experience with Wally-World. You can blame most of this on Wal-Mart and the training these employees receive.( And the rest on just bad breeding). My partner and I get into a heated argument about getting groceries at Wal-Mart, which I don't like, but we compromise. True, the prices are fairly descent, but you are treated like trash some times. First, I always speak first to the cashier, and even help with the bagging. Sometimes these cashiers will speak and will have a descent conversation with you, and then there are the others who won't address your presents, won't look at you, and most importantly, will not even say thank-you for your $125.00 groceries you just purchased. Sorry to say, the same thing happens in about Wal-Mart store everywhere as well. I think this would make a good news segment on the nightly news, especially using hidden cameras!

Spiceman1957++8-26-2009-22-55-46.jpg
 
Never had a problem.

I've always had good service at the Wal-Mart stores in this area. (about 4 stores I sometimes frequent, depending on where I'm at) But, I must say I often use the "self checkout" registers. Still, the employees have always been friendly.
 
What About the Upper Midwest?

For the most part, "Midwestern values" still prevail in the Wal-Mart stores where I shop, but I do notice some erosion. Any rude employees tend to be transplants from the East and the South. Otherwise, I see a few more cranky, slow, and unsteady older folk casheering the checkouts, along with some more careless younger people, no matter if they are native to my area, or from elsewhere. Maybe the "Wakeup Wal-Mart" site might be of use.--Laundry Shark

http://www.wakeupwalmart.com/
 
Haven't set foot in Wal-Mart for 7 years and proud of it. We're fortunate that we've got Meijer up here in MI and they spank WM all over the place...where they are (IL/IN/KY/OH/MI) they are clearly the better choice...they started as a grocer so they have good food and later added variety stuff. Interesting...up here in metro Detroit you never have to apologize for shopping at Meijer...it's "everyone's" store in kind of an interesting way. They're opening one in the city of Detroit next year which should be interesting, to say the least.
 
In our area, it all went downhill when we lost Kroger.

One reason I end up at Wal Mart is that in our area we have lost some of our supermarkets and the ones remaining are kind of depressing. The supermarket part of that North Versailles Wal Mart we don't like to go to is actually nicer than some of our supermarkets.

Back in 1983 our community had a Kroger that we all liked. The people who worked at Kroger were union members. Kroger the company decided then that they did not want to deal with a union and when the union threated a strike, Kroger pulled out of the Pittsburgh area completely.

Kroger was always a step above Foodland, Giant Eagle, and Shop and Save with their nicer stores and fresher food. Our Kroger turned into a Foodland and was OK for awhile, then the owner started to have a gambling problem and the store really turned for the worse. That store closed 2 years ago and by that time, nobody missed it, it was so unpleasant.

Today Foodland is an abandoned eyesore and the Giant Eagle and Shop and Save are farther away and so we end up at WM. If not for Wal Mart, maybe we will end up growing our own food (that is, if I could get rid of all the poison ivy growing in our yard). This is just one example of retail really going down hill.
 
My problem Wal-Mart mentioned earlier is te Washington, Pa location.
I prefer to go to Shop N Save for groceries, but occasionally go to Kroger because I am right along the W. Virginia panhandle border, do the same to go to K-Mart.
I dont cross the border for groceries and clothes since they are tax free in Pa and there is a 6% tax on them in W. Virginia
 
I don't shop enough at Walmart to get an opinion of the civility of its employees, but then again I generally don't expect much from employees at such places - including Home Depot, Target, Kmart, etc... Usually they are clueless or worse - misdirecting one to the wrong aisle or giving the wrong product information.

I had the opposite experience at Kohl's when I bought the latest slow cooker. The cashier was a lovely young black woman who was very pleasant to deal with. She clued me into getting a store charge card to save 20% on the purchase. As she was bagging the purchase and handing me my reciept, she said "Expect the card to arrive in the mail in 7 to 10 days." At that point a very bossy and officious middle manager barged in and demanded from her, "Where did you get that 7 to 10 days???" while I was still standing there. Wanting to protect the cashier, I said, "I told her that"... but I was basically ignored by the pushy manager. "It's more like 4 to six weeks the manager said, completely ignoring me. I shrugged and gathered up my purchase and left the store. But afterwards I felt bad that I didn't stand up more for the cashier. What I could have said, "Excuse me, but who are you? This cashier has been giving me exemplary service, and I really don't like your tone of voice with her, or how you have ignored the customer in the process. Who is YOUR manager?"

Maybe next time.
 
There's sometimes has to be variables...from both sides of the fence, so to speak, while I have the same experiences as you guys with walmart, even kmart and sears, depending on the area, you not only have rude cashiers/employees, but rude and obnoxious customers as well, it can start from parking in handicapped spaces, to screaming kids, to people who can't push a cart and a talk on the cell at the same time...the list goes on and on....

Why is it everytime I go thru the express lane, there is always some one with a price check, a question better left to a department clerk, or that person digging in the bottom of their purse for that lost penny...Give the clerk a whole dollar, she can make .99 cent change faster than you can find it...WHY do you jump into the express lane knowing your gonna hold everything up?...suddenly your not in such a big hurry are you?

LEARN to use your DEBIT card, there's no freakin need to write checks anymore!!!better yet when their debit card is denied, they want to write a check...like they have any money in the account!....idiots

DO YOU NOT HAVE A FULL LENGTH MIRROR?...around the house is one thing.....but there are a few simple rules when your out in public....SPANDEX has a weight limit!...also it should not SAG, you know who you are!...lol....

and the best part?...when you try to get out of these places and you have the little kiddies with their TIN cans asking for money, isn't this begging?...or panhandling?....you know what Skippy, how about wash my car or mow my lawn to raise money for your soccer club?....you look like 3 morons on the curb like SEE NO, SPEAK NO, HEAR NO EVIL!!!!

AND last words of advice........A McDonalds DRIVE-THRU is not to be used as a place to order a burger to hold you over till you get inside!!!!!!!!

I may be part REDNECK, but look on the bright side, most times you PAY to see these people at a County Fair, and your getting the SIDESHOW at WalMart for FREE!

Redneck Ettique---Reminder---the truck with the biggest tires, has the right of way at a 4 way stop!!!...you can't get good advice like this from MACY'S

bottom like...you pay for what you get and you get what you pay for...it's as simple as that!
 
Actually, Rich, I would give Kohl's a call and find out who the store manager is. One issue I had with the Advance Auto Parts (I don't think you have them out west) is that I found out both the workers I had a bad experience with were "associate managers". A salesclerk I might excuse, a manager should know better.

When I sent several emails to Advance Auto I told them that I taught mathematics at a community college and I did not appreciate having my intelligence insulted. No, I am not a teacher but they don't need to know that. You seem to be well educated so I would tell the store manager your background and you did not like being insulted by this manager either.

In the past I worked at JCPenney as a custodian and I observed a lot of what I find is wrong with retail in general and JCPenney. JCP hires "management trainees" with college degrees. I do not know why - retail always struck me as a "dumb" industry. I also noticed that all of these managers would hang around the store manager (who by the way was a total grouch) and tell him how wonderful he was. Meanwhile, a senior would be in the store saying "Is anyone here, I want to buy something" and there is not a salesclerk in sight. Meanwhile there are all those managers that we the consumer pay for. One reason why I find JCPenney merchandise overpriced and I never shop there now.

I almost don't like to shop for anything now, it's Consumer War!
 
Well, truth be told, I get most of my clothing at Costco. The major brands are usually there, and the quality is generally pretty reliable, and the pricing generally lower than in retail stores. One has to be quick, though, as a selection is usually on there for a few weeks before it's replaced with something else. It also anticipates seasons - summer clothing starts showing up late winter, winter clothing in early fall, etc... Of course for more formal attire (blazers, suits, etc.) one must go outside Costco but in my line of work such items are rarely needed.

This way I don't have to deal with snotty or ignorant salespeople, or searching through a pile of stuff at a department store only to find that my size isn't there in the style and quality I wanted.

I probably won't bother trying to contact the store manager at Kohl's because as I suspect it would only put more heat on the saleswoman who was being wrongly upbraided (IMHO). The time to do it was then and there, and put that pushy floor manager back a few attitudes.

However what I could do is to call the store manager and let them know what a great employee they have in that cashier. No way the other manager could turn that against her.
 
wal-mart indeed LOL

i get a kick out of a few people who might have had a bad experience, at walmart i have been employed there, for 6 years and had a job while all your employers are laying you off because of the economy, and as for the crack about look at what they hire is more less saying there are some of us on here that are losers for working there i have a good job at a great store where they are not rude but we go out of our way to make people feel good about shopping there. But i dont go shopping at walmart for alot of things because this loser shops were things are cheaper, then walmart. I can say this in my defence from working at walmart for 6 years the the public is not the brightest when it comes to shopping, they come in wanting everything their way and they want it right now. Their teenagers and little kids act more adult then the adults do. I guess it was all the books in the 80's and 90's of "Its All About ME ME ME" corrupted alot of people growing up. in this world today we need to worry more about helping one another rather then trashing or dogging. Just because some of the walmart stores are not that great at customer service. doesnt mean trash all of them. Not All are bad.
 
I don't have many complaints about Walmart. True, it depends on the store, but most of the employees at my local stores are pretty nice. The customers are a mixed bag, but you get that anywhere.
 
For all Wal-Mart haters out there...

maybe you will smile but here in Germany, Wal-Mart had no chance. They had to give up and sell all their warehouses to another company. Their strategy to offer low prices so that other businesses would have to close did not work since the German grocery market is the hardest one to survive in, in the world. And people over here like the discounters like Aldi, Lidl, Penny, Netto etc. Wal-Mart could not keep up with them. So they were kicked out of Germany and that was very good to see :-)
 

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