maytaga806
Well-known member
Hey all, I dove into this a few months back and cannot find the thread again, at my place of work we have many speed Queen sets, they are the commercial ones from venders only. I’m working at a independent and assisted retirement community so obviously the residents have laundry rooms on each floor, we also do daily laundry service for the unassisted side. Now we have two speed Queen top loaders in our main housekeeping laundry room for the table linens and resident laundry that we take care of, the two speed queens in our housekeeping office are not too old, ones older than the other one. They both during agitation have a very loud metal clicking/knocking sound as the trans switches backs fourth. They still agitate as quickly as they should and everything else but since these machines are used literally hundreds and hundreds of times per month so this doesn’t shock me.
What makes that type of horrible sound? Gears getting worn? I’m not familiar with speed queen mechanics, only direct drives which I have at home. So any input would be great to allow maintenance to know so they can either replace them or fix them cause the knocking has only gotten worse and worse over the months that I’ve been there.
The two models we have the one is a 2014-2018 model commercial unit with the extra rinse option and taller agitator, the other one is clearly older but has the same style control panel but no extra rinse and no bleach dispenser and the agitator is much shorter, it’s like the first flexvane agitator SQ offered which has the small lines between each curved fin. I love both of these machines but the newer one drives me absolutely insane, allow me to enlighten you quickly with my rant. I absolutely do not understand why they thought it was OK to let the machine only operate which includes filling with the lid closed that makes absolutely zero sense and it’s like why can’t you let the machine fill with the lid open that’s absolutely ridiculous I can understand maybe spinning but not filling so I deactivated that of course, and then for another thing it’s got a small medium and extra-large setting well on the extra large setting it doesn’t filled to the brim of the tub it fills to second to last row of holes in the tub, which is NOT an EXTRA large load at all, extra large should mean it fills to the very top set of holes and I constantly have to add more water to it. Speaking of adding more water on the normal eco cycle between six and nine minutes on the timer if you pull it out right there in that sweet spot it’ll start filling as it’s agitating once it reaches the level in which that you selected and it’ll continuously fill to the brim of the tub as it begins to agitate and then it’ll shut off once it reaches the very brim of the tub and I’ve tested this on a couple other of the newer speed queens we have in this building and they all do the exact same thing how in the hell is that economic whatsoever if you’re doing a small load of wash on that cycle and then it’s going to automatically fill to the brim when it reaches that spot in the timer unless you set it for less than 6 mins, that makes absolutely zero sense to me either… and then the ridiculous five minute or so pause as it does between agitation and spin drives me absolutely up the wall it’s like stop agitating wait a few seconds and then click right into spin there’s no need to let the dirt settle I don’t really care lol. And also when it goes from wash to drain it does a low speed drain, cannot stand that either. I would never buy one of those models to make it clear, I like the older models better they really did some weird stuff following the generation before 2013 or so that makes absolutely completely zero sense. Our brand new speed Queen TR5 literally fills as the lids open….and that’s the new motor and crap they put in it with the lid locking feature which doesn’t lock the lid until after it fills completely and calls for the agitation period.


What makes that type of horrible sound? Gears getting worn? I’m not familiar with speed queen mechanics, only direct drives which I have at home. So any input would be great to allow maintenance to know so they can either replace them or fix them cause the knocking has only gotten worse and worse over the months that I’ve been there.
The two models we have the one is a 2014-2018 model commercial unit with the extra rinse option and taller agitator, the other one is clearly older but has the same style control panel but no extra rinse and no bleach dispenser and the agitator is much shorter, it’s like the first flexvane agitator SQ offered which has the small lines between each curved fin. I love both of these machines but the newer one drives me absolutely insane, allow me to enlighten you quickly with my rant. I absolutely do not understand why they thought it was OK to let the machine only operate which includes filling with the lid closed that makes absolutely zero sense and it’s like why can’t you let the machine fill with the lid open that’s absolutely ridiculous I can understand maybe spinning but not filling so I deactivated that of course, and then for another thing it’s got a small medium and extra-large setting well on the extra large setting it doesn’t filled to the brim of the tub it fills to second to last row of holes in the tub, which is NOT an EXTRA large load at all, extra large should mean it fills to the very top set of holes and I constantly have to add more water to it. Speaking of adding more water on the normal eco cycle between six and nine minutes on the timer if you pull it out right there in that sweet spot it’ll start filling as it’s agitating once it reaches the level in which that you selected and it’ll continuously fill to the brim of the tub as it begins to agitate and then it’ll shut off once it reaches the very brim of the tub and I’ve tested this on a couple other of the newer speed queens we have in this building and they all do the exact same thing how in the hell is that economic whatsoever if you’re doing a small load of wash on that cycle and then it’s going to automatically fill to the brim when it reaches that spot in the timer unless you set it for less than 6 mins, that makes absolutely zero sense to me either… and then the ridiculous five minute or so pause as it does between agitation and spin drives me absolutely up the wall it’s like stop agitating wait a few seconds and then click right into spin there’s no need to let the dirt settle I don’t really care lol. And also when it goes from wash to drain it does a low speed drain, cannot stand that either. I would never buy one of those models to make it clear, I like the older models better they really did some weird stuff following the generation before 2013 or so that makes absolutely completely zero sense. Our brand new speed Queen TR5 literally fills as the lids open….and that’s the new motor and crap they put in it with the lid locking feature which doesn’t lock the lid until after it fills completely and calls for the agitation period.

