What was said earlier by Allen "Whirlcool" about people feeling it is easier to wash dishes by hand is true of my oldest sister and her husband. True, they have a BOL Frigidaire/Electrolux dw, but with proper loading I've proven to her that it can do a decent job. She claims that she can notice a significant jump on their electric & water rates when the dw is used. Although there may be a slight uptick in electric usage, I've tried to show her that their water consumption would actually decrease, but she's convinced otherwise. Oh well, I tried.