Whirlpool DD failure what do you think could be wrong?

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gusherb

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Joined
Dec 9, 2012
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Chicago/NWI
What do you think could be going on here? Apparently it still fills, agitates, drains and spins but when it goes to rinse it just goes dead and makes the noise you’ll see in the video. Plus the cold water stopped filling, not sure if that’s a coincidence (I still hear a solenoid hum) or if the timer has failed on the thing. I’ve only ever had to fix motor couplings on these things and it’s not that if it’s still washing/spinning.

This is my sisters machine and they live 1000 miles away so I can’t do anything for her except give my armchair diagnosis like the rest of you so I thought I’d let everyone see it and maybe someone (like our resident Whirlpool guru) has a better idea what could be wrong.

 
 
Presumably there's no temperature difference between the Warm and Hot fill ... cold water obstructed so warm is only hot flowing.

There may be debris screens both in the inlet valve ports and at the faucet-ends of the hoses. Check both.

Be careful trying to pull the screens in the valve if they're metal/mesh.  Puncturing/deforming the mesh will allow future debris into the valve.
 
The water inlet valve definitely seems to be acting up. Had to end up doing a partial rebuild to the inlet valve on my ‘63 Whirlpool since water was trickling into the tub even when the machine was off and someone removed the mesh screens at some point when the machine was repaired 20 years ago or so.
 
Ok with what she initially told me, I was under the impression it wasn’t even going into final spin, like the timer just went dead, but I asked her and she said the final spin is working and I’m gonna have her send a video of it just to verify that. So it is probably as simple as the cold water inlet being plugged up (or bad inlet valve).
I should know better than to jump to an assumption that something was actually broken full well knowing these machines don’t break (except for the motor coupling) hahaha.
 
This machine only rinses in cold so when it gets to the rinse portion of the cycle and there is no cold water that is where the cycle is going to end unless you manually advance to final spin skipping the rinse section.
 
90% chance it has a bad inlet valve, you can check the inlet screen if you want, DO NOT remove the screen for cleaning as it is too easy to distort, just gently scrap of any debris and give it a quick flush with the water hose you disconnected from the valve inlet.

 

John L.
 
It turns out it has those flood safe hoses on it. That could be the culprit too. They’re gonna remove them and check the screen and check flow.

gusherb-2021011121240101589_1.jpg
 

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