Why I still really hate Apple Products...

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mattl

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Wasted a few of hours today due to Apple.  I was on my iPad2 that I bought about 6 years ago, reading an interesting article "My Adventures With the Trip Doctors-The researchers and renegades bringing psychedelic drugs into the mental health mainstream" when half way through the story my iPad blips out and tells me I need to active it!  I've been using the thing for 6 years!  I ignore it, reboot and go back to reading the story, it happens again, and this time it wont let me skip the activate screen.

 

It asks for the password to a defunct email account that has been dead for years.  I have no idea what password I used that long ago, and there is no way to email it since that server does not exist.  Ok, go online, log into Apple, look around, found a contact number and called it.  Talked to a reasonable guy but he had no idea why it happened.  Told me to go the iCloud and hit "find my iPad,  It showed up but could not find my iPad, because I was in my basement with no GPS.  So now I'm running up and down the stairs to my PC.  Tried a number of things, nothing worked.  Told me it was happening because at some point I had enabled Find my iPad.  OK, not a help, but sure.

 

After about 45 minutes on the phone trying this and that he tells me the only option is to send Apple a copy of my original receipt!  There is nothing they can do if I cannot do that, basically my iPad is a door stop without that.  Now I can be a bit of a pack rat, and I knew where the box and stuff used to be, in my foyer closet top shelf - but a couple of years ago I cleaned it out and tossed much of that stuff.  However I did manage to save that box in one of the bedroom closets. Had a Micro Center paper in it my not the actual receipt.  This is 2+ hours in...  I give up and try to guess what password I might have used.

 

After a good number of failed attempts I tired the password that I had set up on Apple when I logged int their site, and it worked!  The iPad displayed the WRONG email address in the display, and there appears no way to change it. So all told close to 3 hours of frustration, simply because Apple feels I might have stole and 6 year old iPad.  Their security measures are way way over the top.   They could see I've had an account with them for 6 years, I've had an active back up, as of May 2nd, I'm calling from the number listed in the account,  I could log into the site and icloud but because of a defunct email server I might have had to trash my tablet.

 

I will never buy an Apple product again.

 

 

 

 
 
I have an iPhone 5, only because it was given to me.

I have an older iPad (don't know what version), only because it was given to me.  I use it only for Pandora and occasionally the thermostat app for work (for the larger screen) which can't be updated to the latest version because the OS is too old and can't be updated any further.

I once in a while back-up the phone to iTunes but I don't use any cloud services.

Neither of them have "find my [device]" activated.  I vaguely recall the iPad threw up the activate thing several months ago.  I don't recall how I got around it, power-cycle maybe.
 
We have hospital issued iphones at work.  I hate them.  None of us can hear anything on them even with the volume turned all the way up.  Of course they have been reprogrammed specifically for hospital use but they sure annoying!
 
I love my ipad, but I don’t like icloud and I don’t use it. To me its an unnecessary hassle. And I make sure that I have ALL my Apple passwords written down on a piece of paper,even the old ones, with the dates that they became effective and I keep all my computer info in a manilla envelope where I can find it if needed, and it’s sure come in handy. Also, be sure to record your security code answers and be sure to specify whether upper or lower case letters, if you use any deviation it will be rejected.

I’m sorry you had so much of a hassle Matt, I’d be righteously pissed off too is I’d gone thru the same mess you did.

I’ve had trouble with software updates taking away features that I’ve grown fond of, so now before I ever install an update I Google the update to see if there are any problems/changes that I need to be aware for first. It has saved me having problems that I didn’t expect.

I’ve had an Apple computer or tablet since 2003 and have always been happy with the reliability of the products and the excellent tech help from Apple support.

Like everthing else, its a matter of personal preference and what you have gotten used to using.
Eddie[this post was last edited: 5/17/2018-12:33]
 
I'm among those who are bewildered that anyone thinks Apple products are user-friendly.  They sell you a product and then turn you loose with a device that offers no prompts or information to guide you through set up and general use.  They instead want you to come back to the store and take a class.  At least with MSDOS you can dig around and usually learn things or resolve problems yourself.

 

We have two iPads.  One I bought for Dave because I thought it would be easier for him to use than his Toshiba laptop.  It's not.  And just recently the screen started reverting to wallpaper (no icons/apps) while you're on line.  Over and over.  We just close the thing up and forget about it when that happens.

 

Since I'm currently between laptops, I needed something portable back when I didn't own a smart phone, so I bought a good used iPad that was part of a batch they were selling off as surplus from a college prep school where a friend of mine used to teach.  It was worth $150 just to see if I could master "The Apple Way" (sincere apologies to Bill Hewlett and Dave Packard for my vulgar hijacking of their honorable philosophical term).  A couple of years later I'm still trying.

 

I have absolutely no use for Apple anything.  I'll never buy another Apple product.  Everything about their OS and GUI sucks.  I maintain that Steve Jobs was the worst thing to ever happen to the computer industry and hold him responsible for the disappearance of normal social interaction the world over (starting at a very young age) as well as creating a global addiction problem, and I've had a lot of people, including many in the media, agree with me.
 
Yes, it still works, as do my older Android tables I have scattered around the house.  The battery in the iPad is actually quite good, after all this time I only charge it once a week or so, it's in standby all the time, not charging.  It gets used a hour or so a day, streaming Pandora  via blue tooth to my ceiling speakers in the bath and as I mentioned playing card games...
 
Ralph,

I learned to use a computer at work on Windows in the early 90’s and thats all I used until I finally broke down and bought a computer for home in 2003. A coworker suggested that I get an Apple because they were supposed to be less prone to virus attacks. I was leary going to a new system, but bought an iMac anyway. I found the transition very easy. I never took any classes from Apple, just learned as I went along and also looked up answers to my questions online or using Help on the iMac. This comupter was in use for 7 years without a single problem, then it finally just got tired and needed replacement. So we got a Macbook in 2010 and this has also been great, although 2 years ago we did have to have the hard drive cable replaced.

I got my iPad in 2014 and I use it exclusively now, with a Logitech keboard cover. David uses the MacBook mostly, I use the Macbook to do our taxes and when I need to do any word processing with Pages. David had no computer experience when we got the first iMac in 2003 and he picked it up quickly, with no problems.

I really believe it’s all what you get used to and what your comfortable using. I can switch back and forth between Apple and Windows, but I prefer Apple, especially my iPad.

As to the problems you are having with the screen going to wallpaper while your using it, try Googling your problem and I can almost guarantee that you will find an easy solution to this annoying problem. Offhand, I would try doing a hard restart by holding down the power button until it shuts down, then hold it down again until the Apple comes on the screen and restarts. This may be all it needs.

Eddie
 
I really believe it’s all what you get used to and what your comfortable using. I can switch back and forth between Apple and Windows, but I prefer Apple, especially my iPad.

 

There's truth in that.

 

Being honest, I have to say that the best OS I've used for user friendliness was (for me) either System 6 or System 7 for the Macintosh. Part of my view is simply that I was used to the Macintosh--my first computer was a Macintosh running System 6--but I think the OS was well designed for the user. I really self taught myself--no class at the computer store, apart from a "quick start" session with a salesman. The rest was by using, exploring, and help from one book and the manuals. It helped that I was comfortable with technology, and I enjoyed playing with the computer.

 

That said...in today's world I have no trouble using, at least on a basic level, a variety of systems. And, for me, it's not going between Apple and Windows. I now run Linux as my "modern" OS, and the GUI can vary wildly system to system. I have little trouble adapting. And I could probably see things I like with one approach, and don't like with another.

 

I have only minimal experience with modern Apple. But I have no trouble with casually  playing with iPads and iPhones on display at Target. Up to about six months ago, I had an old, infrequently used Mac running OS X 10.6 "Snow Leopard". I still have an old, seldom used Power Macintosh G4 with OS X 10.2 "Jaguar". I have no troubles with OS X. (Even 10.2, which adds complexity in that it also has Classic Mode, which runs OS 9, which is different from OS X, inside of OS X to support older software).


 

There have been times I've thought of going back to Apple. I see some pluses (including better range of word processors--a big deal for me). But other issues stop me. One of the biggest problems with Apple: the cost of buying into Apple. One huge plus with Linux: it can run on a used computer that I can buy for next to nothing.

 

I also have had no problems with using Windows. I never used Windows 8, which everyone apparently hated, but I was able to use it well enough to play with laptops on display in a store.

 

 

 
 
I was using an iP6 from launch in September 2014 up until last month, just had the battery replaced for $29.99 by Apple under their battery replacement program and now it's like new again.

I have an iPad Air I got for christmas in 2013 that I've just now listed for sale due to it finally being too slow for what I use it for. I also have an 8 year old Macbook Pro that I'm typing on right now that has given me few issues and continues to work alright with some RAM, HD, and battery upgrades over the years. 

 

As for iCloud accounts...there's a special place in my bowels for them. Have to keep on top of them like a hawk to keep things like above from happening. Also could never get an iCloud restore to work right in all these years until just recently on my new phone, was ready to crack open some champagne to celebrate. 
 
There will always been user issues with any device, gosh knows I have had my share of problems like this over they years.

Overall I have been extraordinarily pleased with all my Apple products, and I was a hard core anti-Apple guy for decades. I have yet to have a single failure on anything yet aside from battery replacements. My oldest brother even continues to use an original iPad to this day, I am floored it still works just fine. If I contrast my Apple experience against my Microsoft/Android experience the Apple systems have been so much more trouble free.

I will admit I'm not as pleased with some of the most recent changes Apple has made to their computer products. But out of 36 years of owning a personal computer, my 2011 MacBook Pro is without a doubt the best piece of computer hardware I have ever used/owned.
 
My sister loves her I phone.

She had that first, tried an Android phone, and went back to Apple. That is the case with many who first have one or the other, then try the other.
Many say i phones are more user friendly. I have my android in easy mode, so there you go. I'm new to a smart phone, only 3 mos. Frankly, I don't do a whole lot with it. I use the camera, which I never used on my old flip phone. Now I really like having a photo gallery on my phone. I don't use it for e-mail.
I've heard from those who prefer android, that with Apple, you have to take the apps they give you. I'm not a bi app. user, yet anyway.
 
I had to chuckle when I was on the phone with the Apple guy.  He said to open the site in my browser, then he asked what browser I'm using, I said "PaleMoon" on Linux, he took a breath, " Ahh do you have Chrome?"  Of course I do along with FireFox, and Opera. At this point PM is all I use, feels, looks and acts like old FireFox before they tried to copy Apple...

 

Ipad seemed a little off today, don't know if I was imagining it, but seemed to be some sort of distortion when playing music and some hesitation.  We'll see what happens.  If I had to replace it I'd want the same screen format in Android, I know there are a few models out there close to the size of the iPad.  2 of my android tablets are 10" wide format and one is 8", the 8 is too small and the 10 inch are just a tad too big to hold comfortably --I'll give that to Apple...
 
I'm sure nobody hates Apple more than I do.

years ago, Electrolux cage me an iMac (that one with  a flat screen and a round base). They spent a fortune on that computer.

 

It lasted exactly 1 year, then became a super expensive doorstop (literally) until the day I got pissed off and threw it in the trash (also literally)

Then they gave me an iPhone (i think it was the iPhone 3, if I'm not mistaken. Useless! All the apps i needed, I had to pay (free for Android). It was so "smart" that wouldn't let me do many things i needed to do because somebody at apple thought that MY way wasn't the best, so It has to be thone THEIR way and with THEIR limitations.

To make things worse, the world is Windows, nobody can deny that. People sent me Word or Excell files, I couldn't open them or I could just visualize, with no chance to edit.

By the end, apple sent one of those automatic updates and the iOs simply wouldn't run an internal software everybody at Electrolux had to use.

Luckily, Electrolux sent everybody a note asking us to backup all information in our iPhones, destroy the device (literally break it) and go to human resources counter to pick up a new Samsung Galaxy S2 or S3, i don't remember.

Since then I'm a Samsung lover. Some "Applemaniacs" say Samsungs are slow, they don't work, blah, blah, blah. Bullshit! They always worked perfectly for me. I never had to buy an app because everything I need is free.

When I was promoted at  TLA, the company gave me a Samsung Galaxy S8+ with a TOL T-Mobile plan, with everything really unlimited and faster than average internet.
Sometimes I need to upload or download CAD simulations or HD slow motion videos that are huge (10, 20, up to 45 gb per file) and I prefer to use the cellphone as a hotspot instead of using the Spectrum Wi-Fi i have at home because it's absurdly faster.

For the first time ever, I had an issue with my Samsung phone, after 1 years using it. The warranty had already expired. Samsung replaced it immediately, no questions asked, no hassle, just a 5 minute chat with Samsung Support and they gave me a code to visit whatever T-mobile store and get a new phone.  And the phone wasn't really damaged, it just had a small issue, I had to plug the charger and restart the phone to recharge it.

If I had an Iphone, I'm sure Apple would find a way to make my life miserable.

My boss loves Apple. His computer was Apple and his phone was an iPhone... Guess what. His life was miserable. Every time i had to send something to him, his phone wouldn't let him open the file, his computer would crash not very often, only when he really needed to use it. He learned the worst way why I recommended Samsung for his phone and Dell for his computer. Not even a single problem since he got rid of those rotten Apples.

My desktop computer is a premium "Gaming" computer (Alienware , by Dell). I push it up to the limit very often, specially when I'm running 2 or 3 or even more CAD files  simultaneously. I can hear the video board is "frying", the coolers at full speed, it's right in front of my leg and i feel it blowing hot air, so overloaded it gets, and it never, ever crashed. I over one year using it, i never had a blue screen or had to restart it. I just restart it once a week as I'm used to, I never shut it down. When i had the iMac, at that time, using the jurassic AutoCAD that is nothing compared to SolidWorks, i had to restart the computer at least 10 times per day and loose everything i was doing.
 
I've always built my own computers once I got my first few xt/at boxes from radio shack. I can use any case or parts I like and I can build a very fast box cheap. I use Android tablets because they are pretty much open source so most everything I use is free and works similar to what I use on my pc. I want complete control of what I use and build and you don't get that with apple and they tend to be expensive. They don't even use different cpu's anymore on the big boxes and probably use the arm cpu's on their tablets but haven't researched them. People started building Hackintosh boxes using pc boards and parts that would support the Apple OS builds and that might be fun to try someday, and Linux might be fun to play with but I already had my time with DOS and like the layout Windows uses and I know my way around it and can hack and tweak it to do what I want. If you can afford the entry price of Apple products and like and are used to it great. I run my boxes for years till they finally get too slow to upgrade and reuse what I can on my next build. Latest box is a old i7980 hex core that is still very fast because it was a server grade cpu when new. Latest tablet is a Samsung Tab s 10.5 octa core Android with a oled screen I got as a refurb with warranty for 169. It has 2560x1600 resolution screen too and looks awesome. My last tablet was a $89 Insignia Flex Elite 7.85 with basically a 4k screen. I burned out a voltage regulator using a high Amp charger but was able to buy a working used motherboard for 20 shipped and repaired it but I broke the memory slot while installing it so decided to upgrade when the Samsung deal came up. Other tablet still works just can't use a micro SD card anymore unless I buy yet another board and replace it again.
Most of my pc's and tablets have worked till I retired them unless I broke something and most times I can replace whatever broke and myself and continue using them.
 

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