ww10t754abt/s2 Broken window, added feature on certain Samsung Add-wash models...

[askomiele]

After a mayor overhaul on my moms washer (Miele W3741 - spider corrosion - replaced it with a steel one), I felt a bit overconfident to take on this "job" to please one of my colleagues.

In short - person buys washer - washer runs for 18 months - washer breaks glass door (see picture) - Samsung warranty doesn't cover it - person washes with a bucket underneath the washer...

Apart from Samsung not wanting to replace it under warranty, they claim user error..., I searched the internet for a replacement glass but was not able find just the glass part. I found however a full add-wash door assembly but was unable to link this particular model to the "right" door. Found this part number DC97-22267A - and the prices are steep... 250-400 euro / dollar...

https://www.manomano.fr/p/samsung-dc97-19054a-ensemble-porte-lave-linge-17485321

Found a video from BootsOwen on youtube only to discover that the wires from the small Add-Wash door just make the repair even more interesting / complicating...



Shout-out to you guys on any advise to my approach...

1) Buy the expensive door assembly (figuring out the right model is probably just some extra googling away...)

2) Buy the standard glass (readily available for 70-100 euros / dollars) but need to figure out how to condemn the wiring from the 2 safety locks on the small Add-wash door...

What is adding to the decision is the fact that while googling, I found out, the design of the Add-Wash door is making the window more fragile and prone to leaking... I would prefer my second option in that case, to eliminate the risk door problem in the future, but the wiring...

I looking forward to any good advice! Enjoy the upcoming holidays!

 

[me]

If it were mine, and a clean break, I'd be tempted to try to glue the broken glass with a waterproof heat resistant glass adhesive if I could find one that might be suitable as a temporary bodge and see how it goes, providing the glue failing wouldn't cause the glass to fall out or cause injury.

Most glass glues won't stand up to prolonged immersion in water or heat, but I've seen one that claimed to be dishwasher safe, so perhaps it might last.

If the owner isn't bothered about the stupid addwash feature, and you can get a standard door that will definitely fit properly, then I'd look into disconnecting and bypassing the addwash where it plugs into the control board.

 

[me]

Possibly a polyurethane glass adhesive might be suitable if you don't mind the crack being clearly visible?

 

[henene4]

The door glass should be DC64-03390A.

 

[askomiele]

Thx!

Thanks to you all for the suggestions...
Thank you @henene4! The partn° is indeed suitable for this washer. Where did you find that diagram? Very interesting.

I will propose her both options as there is still a significant price difference between the original piece with add wash vs. the "standard" glass door without the add wash...

Any advice to "condemn" the switches from the add-wash in case of installing a standard glass are still welcomed!

 

[henene4]

I honestly don't know how the locking system on these works.
Couldn't find out if it's a simple physical switch or a hall sensor thing.

The diagram is from a parts distributor I still have access to through one of my previous jobs.