Zanussi lindo 100 sussed it reviewed it now not sure

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hairyguard

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Mar 28, 2015
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I have found some reviews referring to the lindo machines, and they are experiencing the same issues as me. being the machines are load sensitive, the drum is very springy and after the distribution phase of the clothes around the drum. The drum will spring back and forth then settle, then spin. Now I am unsure about this washer now, I still have the option should it start screeching on the spin cycle. The engineer will be called in, and should he offer a repair I will simply say no I want a new machine of a different make. Quoting this is the 3rd machine I have had from Zanussi, I want a different make now. By LAW I can not be refused, So what now I am for now stuck with it. The machine has 2 more payments to go on a 4 part payment plan, the next one is due 7th of April UK time. I can not refuse to pay as interest will occur, and this is on my partner Terrys account
 
Hello,

Thank you for your reviews. I was the person Eco complained about the Zanussi Flexi Dose that I purchased back in 2011. It would spend up to 20 mins trying to balanced loads that's were not even out if balance, just simply because they were heavy (towels and jeans etc) it would make the machine not wasn't to spin. It wouod abort the spin completely on the quick cycles because it was programmed to complete the programme quickly.

I got so fed up and decided to sell it. The Zanussi Jetsystem ZWH7122J (based on older design) was 100% better and it's still in use today at my parents. It was purchased in Sept 2012. It's quite noisy and whiny on spins but apart from that's it's fantastic.

I did notice that Flexi Dose has quite 'thin' looking springs so that's maybe why it was cautious and also it used to creak when the drum moved too. I've come across two videos like that. I will post below.

I was hoping the Lindo range would have improved things. It seems maybe not right now.

http://https//m.youtube.com/watch?v=Blp7xSmd3jI
 
sorted

I have got it sorted by just simply being very wary of the load I put in, it hates full loads on eco wash. So I have reduced the load right down, washing away merily now. If it should again start to screech on interim spins and hi spin, an engineer will be arranged to come out. A half load is up to the bevel in the glass door, go past that is up to a full load cycle. Washer is very quiet, and no brush noise when ramping up to spin.
 
That video

Our AEG sounds simmilar. Since day one. However ours isn't particulary picky about OOB situations. Indeed, it was always quite a balanced spinner, even at 1600rpm, which, in all honestly, is really loud, no matter how well balanced.
The FlexiDose design is simply cheap. My brother owns a IKEA branded FlexiDose and it really isn't such a good machine. And I don't get why the removed the prewash compartment after all. There is a fill that bypasses all detergent chambers, so they could have made a compartment for that without excessive cost. And the drain-filter is quite a step back. I'm not entirely sure, but the only way to drain these machines if the pump should ever break&#92get blocked would be to take the drain hose and put it on the floor. In a bathroom, for example, you would be in trouble. And even if, that would only be possible if the drain hose exits the machine at the bottom, which I'm not entirely sure about.
 
Henene4,

I agree with you. I did wonder why they removed the pre wash section. Perhaps from research Electrolux thought that there has no longer been a need for a Prewash section. It's funny how they boasted about their amazing 'Flexi Dose' but my Hotpoint Smart has the same facility with a little section that pops out of its holder to allow me to use liquid detergent in the drawer if I wish. Though I also think that Hotpoint detergent drawers (rotating kind) has no mention of a Prewash section of the drawer in the operating manual. It only advised to use the main section and the fabric conditioner section. So maybe Hotpoints done either, though there is an empty section in the middle that gets filled cos I see water droplets in there.

With regards to emptying if the pump breaks down on the Lindo. My guess it would be just like the Flexi Dose. The hose comes out at the bottom but is held down at the top by a screwed holder. Please see picture below. Hopefully one shouldn't need to do that but I'm intruiged as to why there is no coin trap in the Lindo models. There should be some sort of trap underneath the machine by lifting the machine backwards and exposing the underside, pump, motor etc. Not really a step forward.

aeg03++4-5-2015-12-13-16.jpg
 
Part of the FlexiDose design is the pumpfilter integrated into the tub AFAIK. One of the lifterbars is wider and flatter with a blue pop-open kind of flap. With this bar positioned at the verry bottom of the drum (there should be an arrow on it as well that should aline with another arrow on the door seal if the drum is in the right position), open that flap and you should be abled to see a blue lift-out coin trap. Though this basicly has an equally good function and is actually way easier and more comfortable to clean, you can't reach it if the water level would be to high to open the door if, for example, a sock works it way there and blocks the drain. But on the other hand, if something like a collar stay (are these plastic strips that keep your shirts collar in form this way?) gets stuck arround the tub, you can remove it without haveing to take the machine apart. But even than some of the tub units are fused together, so this would be kind of impossible without the FlexiDose design.
Pros and cons everywhere.
 
At my witts end now

Half load on eco wash is a nooooooooooo go, the drum bounces back and forth on spin start up. So the next step is to allow for a build up of a load big enough to be heavy enough, to compensate for the weight of water in the items that are being washed to weigh down the drum. I am thinking this action will reduce the action of the drum going back and forth, due to the springy action of the drum it self. I will persivere with this, before I call for some advice from Zanussi.
 
Yes Henene, the Flexi Dose was a machine I had. I hated it due to balancing issues. Sold it on Ebay. The Zanussi Jetsystem after was a breath of fresh air as it's based on the older Electrolux design and is better made.

Haiiryguard,

I suggest you post a video so we can see what you are talking about as that does not sound normal. When I had Zanussi I did notice that drums drop when on a full load but ever so slightly. The Hotpoint Smart 9kg WMFUG 942 that I purchased a month ago does not suffer from the same thing even when it's fully loaded with a heavy 9kg load. It seems the springs holding the tub assembly are slightly stronger than the Zanussi, particularly the Flexidose one.

It would be great to see a video as I've always been intrigued by them. I know that are not the Zanussi's I grew up with. Also does the machine switch the pump on and off when spinning? I noticed my Hotpoint does that as it knows when there's water in the tub and when there isn't.

aeg03++4-7-2015-14-37-43.jpg
 
Hairyguard, I hope you don't see this as "getting at you", but it would be a lot easier for you to keep track of any advice given to you if you kept all the posts relating to your Lindo in one thread, and it would help those of us trying to help you to see what's already been suggested / tried.

In relation to the machine being balanced on the floor - the retailer and Zanussi wouldn't necessarily be obligated to give you a refund as the issue is with the floor rather than the machine. Depending on the retailer, though, they may give you a refund out of goodwill.

For the screeching noise you describe on spin, that may be cause for a replacement machine, though it may be up to you to prove that the machine is not of saleable quality. Zanussi and the retailer could state that the noise is normal.
 
Siiiiiiigh

the 1st lido was screeching, the second lindo had a hole in the outlet pipe. The third one has a POSSIBLE balancing issue, maybe a possible fault with the suspension being just that little bit on the bouncy side. Now until I deal with the floor where the ceramic tiles are sitting on, due to a slant in the floor that drops back. As I can not move the work top counter where the machine sits underneath, as the counter top is fixed and all in one. I can not level the machine with a spirit level, If there is any hints help or suggestions here please let me know as this is driving me nuts. The space is limited where I can get my hands down the sides of the machine, so I am at a loss of what to do here. I just wish I could wave a magic wand at it to level it off, HEEEEEEELP
 
its easy.

select spin on the machine while it is empty and let it ramp up so it is spinning.

adjust both front feet until the machine is stable which is usually a case of unscrewing them to extend them. it should take no longer than five minutes.
 
JEEZ

THE DAMNED MACHINE IS UNDER THE WORK COUNTER IT MEANS PULLING IT OUT AND PUSHING IT BACK IN, THE WORK COUNTER IS FIXED AND THE FLOOR IS SLANTED BACK DON'T YOU GET IT
 
As more than one person has said (in this thread and others) - if it's the floor that is slanted and the problem, then you're going to have that same problem whatever machine you get.

If I am understanding right, then your floor is slanted downwards as it gets towards the wall, yes? What you'll need to do is put a spirit level on the floor and see how far off level it is. Then you can adjust the machine to be that much off level in the other direction so that as you push it under the counter it levels itself up.

You must have had the same problem with your previous machine - how did you fix it then?
 
I agree Dascot, not really the machines fault if the floor isn't level...

It would be interesting if you posted a video, I expect this "screeching" you hear is just the whine of a standard brushed motor.
 
I just wish I could wave a magic wand at it to level it off

That comment for me has summed up your whole approach to this problem, you are not the only person on here that has a machine under a fixed work top, if pulling it out and putting it back is such a problem then wet the floor where the feet will sit with washing up liquid the feet will slide easier, but you are not showing any signs of having taking any of the advice given, as you say you want to just wave a wand and the problem will go away, maybe pay a fitter to do it all for you or see if there is a suitable app on your phone.

I am out

Gary
 
Take a chill pill Hairyguard. Seriously chill!

No matter what the issue is, it will get sorted out in the future. It's not a case of life and death here. Many suggestions have been given to you on here.

Just get on and deal with it! We have tried to give advice and suggestions...
 
A spirit level with a magnetic side

I am sorry guys but this annoyance is doing my nut in, I am sorry for getting peed off. I am at work right now and I have had a look in our tools bag, and I am now holding in my hand a spirit level with a magnetic side on it. so I can align the spirit level on all four corners on the bottom of the machine at floor level, ensuring the level is alignment with all bottom edges of the machine. I have a torch as well to see my way working towards getting it perfectly level, if this fails then I will suspect there is a problem with suspension. I am sorry for biting, as I hate failing xxxxxxx
 
I know

I know what I have to do see the last message, henene4 compared to what you have shown me the lindo has a much faster response time. Those machines drag their feet so to speak, the distribution prep to spin works in this way drains, the pumps will throw out water as the drum turns, one way then turn the other to loosen the load. The pump will stop but the drum will turn anti clock wise and keep going until there is a build up of water the pump will then start and stop. The drum keeps turning this time on a slow fast turn to evenly distribute the load to fill in any gaps around the drum, if the machine likes this it will give a little slow spurt spin then continue slowly turning the pump will start again, then it ramps up to 800 revs, but its that slow spurt spin thats the problem the drum will bounce backwards and forwards and begin knocking. But this will cease and ramp up to 800 then 1200 then slow up then ramp up again to a quick hi flick spin. This happens on all 3 interim spins and in the lead up to the main spin, last night the 2nd interim spin was very violent so I had to pause it and reset and restart it.
 
Bauknecht as part of Whirlpool has a contract with a big online shop called Otto here in Germany. They offer a new model each year for the same price and service package. Its always the basic line model with 4 years warranty and free removal of your old machine.
The models are always named the same way: First digit states the capacity, second the spinspeed and the last 2 the release date.
They had a 6412 which had a standard motor.
Then the 6413, which was only upgraded with the dosage aid feature, still had a standard motor.
Our 6414 was the first of that line with a brushless motor.
This year, they offer the 7415 and 7615. As the numbers say, bigger labeled capacity and a 1600rpm version. Of course with brushless motor.
 
Way off balance

On testing the balance of the lindo washer with the spirit level on both sides of the machine on the floor side, it is in fact way off level the spirit level is magnetised on one side. I need to lower all feet and go back to the beginning, I wont do it today as I have no time, So guys when time will allow I will do it, then I will get back to you thanks for being patient and I am sorry for almost loosing it. Bear in mind the work top is fixed and the floor is on a back slant, I will win and sort this.
 
Leaky Zanussi Lindo 100

I have got a Zanussi Lindo 100 and it has leaked from the soap drawer intermittently since I got it. I have had the engineer out three times and he says he can't find a problem and it must be problems with the water pressure. I have video evidence that it is leaking and yet Technical support say the engineer cannot find a problem so there is no problem and they can't replace it. John Lewis, from whom I bought it also say that if they engineer cannot find a problem they can't replace it. I am really not happy because I have a substandard machine with a leak and noone will accept responsibility. Can any suggest what I can do short of smashing it up and mailing it back to them?
 

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