Big Bertha Back In Good Health (Miele W 1070)

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Have No "Contacts" At Miele

Just know how to go up the food chain when complaining. Something of a right of passage for residents of certain parts of Manhattan and other areas of NY. It starts with learning how to say "what is the name of your manager?" or "is there someone else I can speak to...?". *LOL*

Another interesting tidbit from our Miele service lad. Apparently patent rights have expired on many designs leaving others free to copy. Had wondered about this ever since seeing the top silverware rack on other non-Miele dishwashers starting a few years ago.
 
New Shocks for Bertha

Good day, curious to know if the replacement shocks were Miele OEM or a generic brand, and what the actual part number might be.
Miele Canada wants $212 for replacemnets for my W1926 part# 4828874

Thanks!

 
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Miele OEM

Didn't have time to wait for ordering "generic" or otherwise from Europe.

Also Miele warranties their parts for (90 days?) or such which sealed the deal on our end. Having watched that poor serviceman swap out the shocks on our washer am in no mood to have it done again anytime soon.

Being as this may from doing research on the matter many DIY persons in the EU and elsewhere seem to have on balance good experiences with "generic" shocks for many brand of washers, and that included Miele.

Genunie OEM Miele shocks *can* be cheaper if sourced from EU/UK, but much depends upon the exchange rate and shipping charges. Cheapest we found at the time was only about $50USD (more or less) cheaper than getting them from MieleUSA. Generics were cheaper but again you pays your money there and takes your chances.
 
Yes, it tis our "Big Bertha" and have no idea of the exact year of her "birth".

There has been some considerable "lively" debate on how long the 10XX series was manufactured and sold for the USA market within the group. MieleUSA tells us that the models were replaced by the 19XX series starting around the early to mid 1990's, but who knows.
 
@hsuds

About those Miele shocks shown in link above; it is very important you match replacement shocks to what your model of machine. IIRC the shocks listed in your link are for the "Little Giant" model washers.

What I did was to contact Miele's parts department to obtain the proper part number for the shocks, then hunted around the Interent to see what there was.

Usually shocks for Miele washers will cover a series of models but what is important is which way they fit and matching the hole openings where the tub and bolts match up.

Oh and even though Miele sends new bolts/nuts with the shocks you may simply wish to reuse the one's you have and keep the new as spares. This is what our man did but don't know what one will do with the spare "nuts and bolts". *LOL*
 
IIRC All The 19XX Series

Came in at about 227lbs. Just passed up at W1926 with matching dryer located just one state over. It was down by the Jersey Shore and with TS Irene just having hit that area wanted to go personally and examine the thing to see what one would be getting. Waited too long and the things are now gone. Story of my life! *LOL*

IIRC the W1926 and it's later cousin the W1986 were 6kg models based on the "Little Giant" Miele series. Recall also that the 12XX series was as well but later versions.
 

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