Have No "Contacts" At Miele
Just know how to go up the food chain when complaining. Something of a right of passage for residents of certain parts of Manhattan and other areas of NY. It starts with learning how to say "what is the name of your manager?" or "is there someone else I can speak to...?". *LOL*
Another interesting tidbit from our Miele service lad. Apparently patent rights have expired on many designs leaving others free to copy. Had wondered about this ever since seeing the top silverware rack on other non-Miele dishwashers starting a few years ago.
Just know how to go up the food chain when complaining. Something of a right of passage for residents of certain parts of Manhattan and other areas of NY. It starts with learning how to say "what is the name of your manager?" or "is there someone else I can speak to...?". *LOL*
Another interesting tidbit from our Miele service lad. Apparently patent rights have expired on many designs leaving others free to copy. Had wondered about this ever since seeing the top silverware rack on other non-Miele dishwashers starting a few years ago.