limescale
I think U.S. manufacturers don't put water softeners in their dishwashers, as they assume consumers have enough common sense to buy a whole house water softener if their water is hard enough to deposit scale (solid calcium carbonate known as calcite).
Unfortunately, that is a bad assumption, as many don't. But in all fairness, some can't afford a water softener. I would hazard a guess that if they can't afford a asoftener, they (or at least many) would not be able to pay the additional money for a machine with water softening capability.
But I know some people who could easily afford a whole house softener, but don't. The just don't care. If they want soap sum in the tub, calcite stains in their toilet and dishes that have a film, that's their problem.
Once I picked up a GE GSD2800, from the curb, when I lived in Ohio. The city water hardness was about 23 grains per gallon, which is moderately hard.
I have seem many dishwashers which calcite film deposits, but this is the only one I had ever seem with actual visible thickness to the crust on the inside of the machine, expecially the bottom of the tub.
The impeller of the pump was locked because of the deposits, and I assume, was the reason they put the machine out for the trash.
After freeing the pump by hand the motor could run, and I put a whole bottle of lemon juice through it it. It did virtually nothing to removed the deposits. So I went to LimeAway, used a whole bottle. Only mild results, and it caused some of the calcite to break loose, and one piece somehow managed to wedge it between the soft food waste disposer "blade" (Piece of wire actually) and the grater and rejammed the motor. So I had to reach into the sump and manually remove the calcium chunks.
I tried to chop the lower tub deposits off with a putty knife, but could barely chip any off and was afraid I would damage the plastic tub. I went to Lowe's and got some muratic acid and diluted it, it cleaned the machine right up beautifally, and it ran like a champ. When the machine drained, the water looked like milk as it came out the hose.
(Yes, I rinsed it through several cycle so there would be no residual acid to corrode the metal parts.)
I must say, even though this machine was 20+ years old, it looked like new inside. One of the cleanest, nicest used machine that I owned. Apparently the calcite deposites, that coated the racks, protected the racks from ever rusting or pitting over the 20 or so years. And they looked like they had just come out of the factory.
How could anyone, in their right mind, use a dishwasher for twenty years and let rock deposits (literally) build up in their machine, and extremely visibly yet. When the motor/pump seized up, it shouldn't have taken a rocket science I.Q. to figure out what did it.
Some people just shouldn't have modern technology, hehe.