has anyone had this problem with there 220 volt dryer?

[pierreandreply4]

hello to all aw as anyone had this problem before 1 the dryer burning the 220 volt plug where its plug in and then burning the power cord to plug the dryer in the plug has been replace by an electrician now in wait for a maytag tech to replace on the dryer the power cord pic of the dryer that has the problem new since july 4 2021

 

[combo52]

Burning Power Cord And Outlet

You need to have the electrician replace the cord and the outlet at the same time if either shows any damage.

 

Maytag WILL NOT cover the cord, the dryer did not come from the factory with a cord on it the installer added the cord and if it burned up it is likely the outlet caused the problem, don't waste your time waiting for them to fix this, get the electrical back there.

 

John L.

 

[pierreandreply4]

thank you combo52 when the dryer wass delivered it already had the cord on it so i suspect the cord might have been damage during delivery but no expert electrician came and he the one that advise us to call maytag and ask for a factory 220 30 cord

 

[donprohel]

Same problem with a dishwasher

Many, many years ago, my family had the same problem happening a few times with an old and big 220 V dishwasher that drew something between two and three kilowatts (about 10 or 15 A) for a quite long time.

The problem was the plug / socket (receptacle?): the contact was not very good, it sparked and produced heat able to burn the socket, the plug and some of the chord and wiring.

Just for clarity, the plug and socket were relatively poor quality and surely not safe for high current.

 

[eurekastar]

A dryer cord is simple to replace and requires very little skill.  Just go to a home improvement store and purchase a new one.  The only tool you need is a screw driver.

 

[pierreandreply4]

update

tommorow a maytag tech is coming to change the dryer cord

 

[combo52]

If the cord is burned be sure they change the outlet again which the MT tech probably will not do, this is either a job for an electrician or a good DIY person.  John L.

 

Post a picture of the damaged cord if possible.

 

John L.

 

[pierreandreply4]

as requested damage power cord

here a pic of the damage power cord on the dryer plug on the wall is brand new since end of september

 

[DADoES]

 
The outlet should be changed again even if it was done in September.

 

[pierreandreply4]

DadoEs

this is the new outlet so will wait and see what the maytag tech will say for the dryer sorry pic a bit dark

 

[kenwashesmonday]

If the plug was heating up the outlet should be replaced, no two ways about it.  

 

[pierreandreply4]

the first thing that was check when the electriciant came was the breaker then check the plug replace the plug and recomend us to have the power cord change do i have my doubt sinxe the plug is brand new that it will need to be replace will see tomorow if no burning smell is coming from the plug when the dryer with new power cord is plug in that means everything is fix so will know more tommorow

 

[combo52]

The outlet MUST also be changed or the new cord and plug will likely fail again.

 

John L.

 

[pierreandreply4]

waiting for the tech

Waiting for the tech he will call first so will see what he has to say so when more is known will post an update

 

[pierreandreply4]

update and prognosis so far

tech came will order parts

1 new 30 amp power cord

2 " controlboard**

3" heating element

4" new termal fuse (***all repair under warenty

so in wait

the ** means he check the inside of the dryer for other damage so right now in wait will keep an update on staus

 

[donprohel]

...and the outlet

I repeat what has been said by others: the outlet must be replaced, because even if it wasn't defective, now it has been damaged like the dryer cord

 

[pierreandreply4]

it was the outlet that broke not the dryer the outlet is new

the problem was cause by the outlet the outlet is brand new so i doubt the outlet needs to be replace again after a new cord has been intall the outlet is ok and brand new and the electrician told us after installing the new outlet not to plug the dryer in so i doubt that when the power cord on the dryer is change that it will happen again

 

[pierreandreply4]

sorry for my outburst

sorry for my outburst if the maytag tech advise us to have the outlet replace my mom will recall the electrician but going at it one step at a time and will not rush

 

[DADoES]

 
You said in Reply #7 "plug on the wall is brand new since end of september"

On what date in September was the wall outlet replaced?

On what date did the damage occur to the dryer plug?

The wall outlet was replaced AFTER the damage occurred to the dryer plug?

It's a bit difficult to read your posts because you write without punctuation to separate your sentences.

 

[pierreandreply4]

i estimate september 20 2021 do not remember the excat date

 

[kenwashesmonday]

Because the plug got hot, the outlet is damaged.  The contacts in the outlet have been overheated and will no longer hold the plug tightly or have a good solid connection.  This can cause the plug to get hot and fail again.  

 

The outlet should be replaced, no ifs, ands, or butts.

 

Will it work without replacing the plug?  Well, it might.  For the price of a good quality outlet, I wouldn't take the chance.

 

[pierreandreply4]

new plug was install by a master electician

new plug was install by a master electrician and some should reread the title of my thread the title is as anyone add this problem with there 220 volt dryer if it was the wiring of the plug the electirican would of open up the wall near the outlet to check the wiring that was not needed so going 1 step at a time as i mention and please stay in topic i do not went this topic to become a debate or an argument thread

 

[kenwashesmonday]

It matters not how good the electrician is, the outlet got hot, so it's done.

 

[DADoES]

 
9/20/2021 is your estimate for the date on which the wall outlet was replaced?

You asked about the plug damage on 10/2/2021, the original post on this thread.  Is that the day it happened?  Or you don't know when the plug damage happened?

What led you to find the damaged plug?

Has the wall outlet been replaced AFTER you found the damaged plug?

What everyone is trying to tell you for the safety of yourself and your mother and your house is that the wall outlet ALSO must be replaced if it has NOT already been replaced AFTER the damage to the plug was found.[this post was last edited: 10/6/2021-18:07]

 

[keith]

We just don’t want your house to burn down….

We are staying on topic…..

If you don’t care about an electrical fire that’s fine, but the plug will burn your house down if it got as hot as the pins on the cord.

End of story.

It’s a Fire hazard that now has an online paper trial, you’ve been put on notice. If the old cord was plugged in EVEN once to the new outlet it MUST be replaced or it’s a fire hazard. M

Period. Hard stop.

Regards,
Keith

 

[pierreandreply4]

the plug was replace the same day the electrician came Maytag came today but has to order the new dryer cord dryer has not been in use sine the outlet been replace since h=i have not plug the dryer and i doubt it will happen again when new cord is in what the elctrician told us the original plug was poorly install i am no expert so do not know more thatn what i mention

 

[keith]

So if I’m following your explanation the outlet in the wall was replaced after the cord failed, and the dryer was not plugged into the new outlet untill the cord was replaced by the Maytag tech.

If that’s the order of events then you are fine.

However if the dryer was plugged into the new outlet with the damaged cord, the outlet will need to be replaced.

We’re just looking to make sure you and your family are safe, that’s all.

Keith

 

[pierreandreply4]

thank you for your concern the parts are on order the cord is not yet replace since the tech needs to order the part plus he will check the dryer control board heating element and termal fuse on the dryer i apoligize for my outburst all of this as stress me a bit

 

[combo52]

Burned Plug And Outlet On A New Electric Dryer

Its hard to tell whether the outlet or a defective cord caused this problem, in general the outlet is more likely to cause this problem because the field installed wires that attach to the outlet are often not done well.

 

Reply #14, WOW, apparently service techs are just as bad in Canada as the US,

 

Any tech that is going to work on an electric dryer with a burned cord and does not show up with this very standard part is wasting everybody's time. [ the master electrical should have also replaced this damaged cord ]

 

This dryer does not need a thermal fuse, a new heating element much less a control board, I would not let the tech change any of these parts, taking the dryer apart and changing these parts might lead to problems later, they are likely bilking WP for a lot of parts they can sell to others or are just plain stupid.

 

 [Note the cord was not improperly installed on the dryer, if it was improperly installed it would have failed at the terminal block]

 

We see this type of service problem all too often, The Master Electrician should have changed the outlet and cord, this problem should not have involved Maytag it is not their fault in any possible way.

 

John L.

 

[moon1234]

The proper terminology for the parts would be helpful when talking to the tradesmen. The cord assembly that connects to the dryer is a whip. The round outlet on the wall is a receptacle and the part with the burned pins is a plug. So the full whip with the plug and the receptacle should be replaced.

The in-wall receptacle with the corresponding faceplate looks very cheap and poorly installed to me. I wouldn’t be surprised if it is in a plastic box or no box within the wall. Normally I see these in metal boxes with a molded, raised steel cover that provides extra space on the backside of the receptacle.

A burned single pin on a plug is almost always due to an over current situation. Too much current was being drawn by the appliance. On a dryer there are two hots and a neutral, one of the phases will be tapped for the 120V components (light, drum motor, etc.). Barring a low voltage situation, which can cause an appliance to draw more current, the dryer may have a failing motor. This could cause more current to be drawn on one phase and hence the burning of one pin.

It could also be a cheap Chinese whip with a poorly installed pin in the plug that just got loose, arced during use and melted down. Whips usually have a sealed plug so you can’t disassemble it and see how well it was put together inside.

Definitely replace both the plug and receptacle. If it happens again then you most likely have a bad 120V component in the dryer (240V is normally only used by the heating elements in North America).