Burned Plug And Outlet On A New Electric Dryer
Its hard to tell whether the outlet or a defective cord caused this problem, in general the outlet is more likely to cause this problem because the field installed wires that attach to the outlet are often not done well.
Reply #14, WOW, apparently service techs are just as bad in Canada as the US,
Any tech that is going to work on an electric dryer with a burned cord and does not show up with this very standard part is wasting everybody's time. [ the master electrical should have also replaced this damaged cord ]
This dryer does not need a thermal fuse, a new heating element much less a control board, I would not let the tech change any of these parts, taking the dryer apart and changing these parts might lead to problems later, they are likely bilking WP for a lot of parts they can sell to others or are just plain stupid.
[Note the cord was not improperly installed on the dryer, if it was improperly installed it would have failed at the terminal block]
We see this type of service problem all too often, The Master Electrician should have changed the outlet and cord, this problem should not have involved Maytag it is not their fault in any possible way.
John L.