Did I tempt fate...
Just a day after stating how reliable my Neptune has been, I was washing a load of jeans and shirts today - warm setting. I had put a load of towels through in the morning, set on hot, extended wash soak, without incident.
But after starting the warm cycle just now, I realized I had forgotten to add the liquid detergent after the washer had filled. No problem dumped an appropriate amount of Tide HE down the hatch, and chased it with about a quart of hot water.
Then I started smelling something wrong, like over heated electrics. Plus looking like steam coming out of the fill compartment. Hmm. Let it sit a bit, started it up again, ran the system check and noted the heater off, sump at 96F. OK. Then the temp dropped to 95, and heater signal came on. But the sump temp continued dropping. Down to 94, the 93, despite the heater being commanded on.
My conclusion: the heating element just burned out. I don't think it's a too difficult job to replace it, but I guess I'll find out. The burning smell stopped, so it's probably safe to run the machine as is, without a functioning heating element.
And so it goes.
Maybe I'll be looking at those Elux machines. They are kind of hard to find here. Home Depot (or is it Lowes?) used to have them, but not any more that I could see last time I checked.
Sigh.