Wrong Bob. This is the new machine with the new programming and a new wash system. Not the same old 3 year old Tall Tub.
It can take up to 8 hours for the dishwasher to complete the cycle depending upon incoming water temp, soil load, load size and options selected. Such as the following combination: Pots/Pans + Power Scour(Turbo Zone) + Sani Rinse + Heated Dry + low incoming water temp. This is for informational purposes regarding customer instruct calls on dishwasher operation. As a reminder: The selling dealer is responsible for the cost of any service calls that
result in customer instruction in the use or operation of the appliance.
For 90 days after the date of purchase, Whirlpool will pay for warranty service calls performed (by other
than the selling service company), which result in a customer receiving instruction.......
Therefor, Bob, since we don't get paid to instruct the customer, you learn the quirks for the appliance before you run a call, explain that something is normal and then loose money because the manufacturer won't pay you and neither will the customer.[this post was last edited: 7/9/2010-22:47]