Sloppy Customers

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cam2s

Well-known member
Joined
Apr 9, 2012
Messages
315
Location
Nebraska
We have a few coin op washers in our hotel. It never ceases to amaze me how customers can manage to spill more detergent down the front of the machine than they get into it. And not to mention the general state of this room, with trash and dirt everywhere. (We clean it, it just gets trashed that fast). Anyways, just my rant for the day.

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There is a saying “the customer is always right”, NOT in my book! If I were there and saw that careless person spill detergent on the front of the machine, I’d give them a talking since you don’t treat a business or companies equipment/machines like that. The owner of that laundry factory or laundromat wouldn’t be too thrilled if they saw someone spill detergent on the front of the machine and just left it there.
 
I worked at the Disney Resorts in Florida for 10 years. From the value all the way up to the Deluxe Grand Floridian. These spills happen multiple times a day. Disney's laundry's have cameras and room key only access, guests do not care. Spills include coffee, soda, ice cream, popcorn, puke(especially from when I worked at the convention resorts) Convention guests were the worst, next in line were the Wedding Guests, and other bodily fluids. I have seen families throw their dirty stinky diapers out in the hallways. I could see not wanting to leave it in the room, but at least walk it down to the trash can at the end of the hall. I know exactly what Cameron is talking about. You should see the rooms after the most of the sport/cheer/dance groups leave. Trash all over the place, holes in the walls, food smashed on the tables and counters. When I worked at the Grand FLoridian, we had a Group of College Interns from a very big accounting firm that brings them to Disney for their final testing. Their was a girl that left her purse size companion dog walk all over the tables in the quick service restaurant. WHen asked to no do that, she replied "I can let my dog do what ever it wants to, It's my therapy dog"
 
No it’s not the end of the world but it’s like this everyday almost, we clean it up and few hours later it doesn’t look like we did anything. And most of our guests are great but there’s a percentage of them that show absolutely no regard for other guest or our property. Just this week someone used a set of our white bath towels to dye their hair pink, and then someone else either broke or stole a 20x60 full length mirror out of a room.
 
I just remember being in a laundrette in London and when I was living there and this very friendly lady asked me “how do you get the washing machine to fill up? I put my clothes into the big one over here and nothings happening.”

She had put her laundry into a dryer and poured about half a bottle of Persil over them in the drum and started it. The machine was totally destroyed with liquid.

Her friend was using no less than *5* washing machines as she “didn’t want to have a colour run”. One machine literally just had a few pairs of socks in it!

She just said “mom always does our laundry! This is our first time in one of these ’washing machine stores’”
 
There has always been a certain percentage of the public that don’t give a sh*t about anyone but themselves, but nowadays its increased tremendously.

I worked in beauty shops all during the 70’s and early 80’s, and most of them only had one restroom that the staff and customers shared.

They were unisex and most of our clientele were women, especially during the first half of the 70’s. Let me tell you, women who are always making a point about of what pigs men are, are some of the worst pigs you can imagine.

Some of the messes that I would see in those unisex restrooms were just disgusting! And they were ALL made by women. For instance, there was always urine on the toilet seats because madam would squat over the seat rather than sit or use a Texas Top Hat to cover the toilet seat.

I think that some of them may have thought that this was one bathroom that they wouldn’t have to clean and acted accordingly.

Eddie[this post was last edited: 5/18/2022-14:49]
 
"but nowadays its increased tremendously."

That's a big understatement. I never would have guessed things would be this bad 25 years ago.

I was chatting up with a female janitor at my work about 20 years ago and she said she'd clean 20 male restrooms before having to clean one female restroom. Really caught me off guard back in my young and ignorant days.
 
I started doing my own laundry when I was about 12. We had moved to Stanyan Street in SF, a few doors away from a laundromat. It didn't take long to figure it out. Then we found a flat up the hill with a Frigidaire "Unimatic"pulsating washer in the ground floor garage/basement area. That was fun to watch, but not all of us understood its quirks. I loved that thang.
 
Now here’s something that REALLY irritates me, people get a new car (which is a more than likely a lease) and a few months or years after it’s bought, the interior is completely trashed and full of garbage and crumbs and other miscellaneous junk that’s accumulated inside the interior of the vehicle. Probably don’t maintain their cars too. If people are going to lease vehicles, they should try to make a effort to at least clean the inside of the interior since after all you are basically renting a car with a lease. If you were the landlord and were renting a house or property out, and the whole place was trashed and cluttered within a few months to a year, would you be thrilled? Absolutely not. Just like renting your car out for a few weeks, you wouldn’t be thrilled if the fools who rented it turned it into a dumpster in that short amount of time they had it.
 
I think it’s somewhat parallel and part of that whole contemporary ‘Karen’ phenomenon (and I’m using that term gender neutrally) and it’s certainly not unique to the US. There’s a bit of a cultural wave of just not giving a damn and being hugely demanding / expecting things to magically clean/tidy themselves.

Basically, I think we’ve somehow created a whole load of spoiled brats who’ve little or no empathy or concern for anyone else.

If you look at the aftermath of a big festival or concert here. If you went back say 30 years ago, it might have been a bit messy but most people made an effort. Nowadays it’s not unusual to have a sea of abandoned, cheap tents and trash everywhere. They don’t give a damn and just expect someone else to clean up. That’s often despite the fact the same people are often very “right on” about environmentalism and so on, at least on Twitter, Insta and TikTok
 
We see it in our own grandson.

So he's only 5, but he throws things at his older sister, still writes on walls, etc. No consequences or disciplineary action. Sibling rivalry? He's "sensitive" they say. Bull!
He rarely offers an I'm sorry to her.
She doesn't want to hit him back, but that's how he'd learn. They also don't believe in swatting them at all. Whiney crocodile tears or not getting their way? Give them a real reason to cry a little. My mom did, then we cried ourselves to sleep.
Spare the rod, spoil the child, to a point anyway. No fear of punishment.
So we have a generation of inconsiderate brats whithout regard for others feelings.
The way they act, treat others, drive, etc.
Breakdown of society. Almost like the degenerate's in Mad Max. A gateway to steal, rape, murder.
 
@Mike 

The therapy/service dog excuse makes me livid. I had a service dog for about five years. The Americans with Disabilities Act's refusal to create a national service dog ID or certification has done a tremendous disservice to merchants. Merchants are allowed to ask if your animal is a service animal and what the animal does for you. There is no "official" ID, and if you have one, you probably ordered it from the internet. The idea was to maintain the privacy of the service animal's handler, but once those of us with mental illness or PTSD describe what our animals do, we have essentially told the merchant the nature of our disability. 

 

Unfortunately, merchants are cowed by the risks of refusing accommodation to someone who claims theirs is a service animal. Few realize that they can refuse access to any animal that is not displaying the behavioral standards of a service animal. People with therapy/emotional support animals have more limited access. A dog walking on a dining table could be removed on the grounds of behavior.

 

A good friend of mine used to rent a room in her house. She complained of her tenant's "service" dog peeing on the floor and damaging the property. I explained that she did not have to accommodate the dog because it was not behaving to service dog standards. She was afraid not to. 

People who lie about their animal's service status create a functional and financial burden for businesses. For example, hotels cannot charge pet or pet cleaning fees for service animals.

 

@eddie

I was part of a group of women who lunched together regularly. I was obese and one of the first to have children.  It always seemed kind of simple to me. If you're going to sit on the seat, leave it down. If you are going to hover, lift it up. A few women in the group said that they hovered but shouldn't have to lift up the seat because it was dirty and they didn't want to touch it. I argued that it is basic courtesy to not pee on the seat or wipe it off because there are many people who don't have the option to hover--elderly people with arthritis, obese people and small children to name a few. Interestingly, once they started having children, they all changed their tune.

 

@Cameron and other folks who maintain laundries, would limiting detergents to pods only help? 

 

@mike, I'm very sorry about your grandchildren's behavior. It's extremely difficult to see bad behavior in a family member and be powerless to do anything about it. Loving your grandchildren unconditionally, modeling good behavior and setting appropriate limits when you can could change their lives. My mother was a poor example on many levels. As I matured, I sought role models who could help me become a better person. I hope your grandchildren do the same.

 

I will say that there are ways to discipline children without hitting them. I tried spanking my older son a few times, but he was as hard headed as I am. I could have spanked him until I killed him, and he still wouldn't have stopped or apologized.

 

Please beware of painting an entire generation with the same brush. My young adult sons and their friends are kind, considerate, socially aware and concerned about the environment. They are so much better than I was at their age and amaze me every day. 

 

Sarah

 

 

 

 

 
 
Sarah,

yes, I agree about being a psotive influence, and we do what we can, but they are not our children. We surely didn't raise the parent like that. Unfortunately it's the peer pressures of the 90's and beyond which has created this ideology.
Many parents were so caught up in keeping up with the Jonese's so to speak, working so much for the bigger house, the fancier vehicles, etc. that they neglected their offspring. No family suppers, poor communication, etc.
Our daughter is still obese. She tries, but still likes too many goodies with not enough exercise. We told her as a teenager to watch it! She liked the Bigby and Starbucks latte's, and Sonic food with her girlfriend more than twice weekly.
We helped with their educations, transportation while in college, etc. Our jobs are done! We want our own lives now. We don't mind the occasional weekend sleep overs when they go to out of town concerts, and when they are here, the rules are different.
 
@ sarahperdue

Pods and tablets work somewhat well in laundries, but the issue is people will just bring their own detergent and also people can even manage to make a mess with pods.

I was in a laundrette in Paris and someone had stuffed pods into the dispenser of a Miele commercial machine and they had partially dissolved leaving a gunky mess.

Autodispensing works, but then again people often prefer their own choice of products - sensitive skin, scents, etc etc.
 

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