.
This machine has left me high and dry without washing ability in the house for over two weeks so far (and counting), for 2 non-operator error failures, and it's only been in use for a year and a half.
I have 5 and 7 year old boys and an incontinent 88 year old to contend with and paid a huge premium NOT to have this kind of thing happen.
We had a working 27 year-old DD Whirlpool that only broke once in that time (water inlet) and when it did so it managed to not spill a drop, that we gave away to make room for this SQ...oops. Shoulda made room some place in the garage and we would be washing dirty laundry now instead of looking at another week of being unable to do so.
What you are missing here John is that my trust of this machine is nearly shot, and depending on the outcome of this go round, I may never feel comfortable that it can work reliably again...which is the opposite of what I paid for in the first place.
This is why the "lemon" or "dud" reference came up. The motor control unit is a cripplingly expensive part, over $600 plus install if not under warranty.
I may ask for a warranty extension at least, no matter what happens, because this seems clearly an "early production-we-are-still-working-the-kinks-out-bear-with-us" situation.
This remember is the newly designed 3.3 drum model, ordered just weeks after they were released, that took months to deliver as the factory was behind on orders.
SQ should encourage it's service centers to have all these typically defective parts on hand so repair turn-around times are lessened.
In another post I made here, just a day or two before this incident, I suspected some people just have bad luck with some brands and should move on...I hate to say it but I think SQ is on the brink with ME in this regard.
In other news our (older than this SQ FL) Samsung French dooor refrigerator soldiers on with nary a complaint, as does our even older Bosch Dishwasher and our nearly 20 year old Sony TOL tube TV.
[this post was last edited: 1/27/2017-12:30]
