Speed Queen Washers (current models)

[mrb627]

Backorder

I just got a call from my salesman. It appears that the FL with the heater is on backorder from the factory until the first week in Feb. Too long to wait for a machine, IMO. My salesman is checking with the Regional Sale Manager to see if they can find one quicker.

Considering a downgrade to the TL.

 

[mtn1584]

Downgrade?

Malcolm,
Trust me, you won't be downgrading if you get the TL.
I know you prefer a FL, but I really think you will like the TOL TL by SQ. Either way good luck, let us know what happens.
Mike

 

[mrb627]

Toploader is a GO!

Well, Speed Queen was unable to come through with the FL in time. Guess it wasn't meant to be...

So, I switched to the TOL TL instead. Got a credit back of 870 bucks.

Machines will be delivered on Wednesday.

 

[rayjay]

Malcolm. Sounds great, but you could have waited. Unless you do not have a machine now???

I had a chance to get the model with the heater for 1365.00 where I live.

 

[aldspinboy]

Hello Malcolm...Sorry you had to wait for your front id hope that you would wait for the washer i love heated washes and higher spin speeds. Why did you change your mind ?
Ether way they are both qwility machines...Hear is a traning & sales lit for you and members.

Darren k.

 

[aldspinboy]

Pic 2.

 

[mrb627]

Waiting.

I could have waited, but then I would have to have paid off the credit card before I took delivery. And even the first week in Feb wasn't a guaranteed date. I could have opted for the one without the heater, but for the cost difference, the heater seemed to be the obvious choice.

Six weeks is a long time to ask somebody to wait for a major appliance. I don't care what appliance.

Malcolm

 

[aldspinboy]

Pic 3.

 

[mrb627]

Loaner

Now, if they had offered me a loaner machine to use until mine came in, that would have been great.

Malcolm

 

[aldspinboy]

Pic. 4

 

[aldspinboy]

Pic.5

 

[aldspinboy]

Pic 6.

 

[aldspinboy]

Pic.6

 

[aldspinboy]

Pic.7

 

[aldspinboy]

Pic. 8

 

[aldspinboy]

Malcolm are ther any other dealers beside the current buisness your dealing with...That is truly a long wait... My former job would had have them for you in three days or no longer then a week. Nomally they can't do that loner washer deal because of insurence ressons more moving parts, we could give you a loner fridge because of bad food and that is only for three days at my former job and other white goods buisness practices.
I know it sucks for you...even when i had to tell my customers the same thing.
I could talk to one of my reps to see if there anything closer for you ?

Darren k.

 

[mrb627]

Regional

I was told that they checked with the Regional Sales Manager for the Southeast Region and the distribution centers in Dallas and Orlando were out of stock as well.

I am sure if they could have found one, they would have. No they have lost 800+ in revenue.

I talked to another salesman on Saturday and was told that he would check on availablility on Monday (today) and call me if they had them. I haven't heard from him so I assume he found the same information.

Perhaps they have sold a number of these machines in the past 60 days, but being backordered from the factory seems unusual.

Malcolm

Malcolm

 

[mrb627]

Phone Call

I just got a voice mail from the other salesrep and he indicated that they are out of stock on that model because it has reached the end of production. The ones out in February will be new models altogether.

Anybody have a connection to Speed Queen where this can be validated?

Malcolm

 

[aldspinboy]

I can talk to someone tomorrow.

Darren k.

 

[danmantn]

Wow using the above calculation and my average of three loads per week, my TOL TL should last me 67 years! I doubt that, but I would imagine at least 15-20.

Malcom, have you called Speed Queen directly? Makes me wonder what new versions are coming. I was told in Oct that there were no plans to alter the TOL TL anytime soon since it was redone in Jan 09. But for the most part, was just panel design changes.