Speed Queen Washers (current models)

[danmantn]

Wow using the above calculation and my average of three loads per week, my TOL TL should last me 67 years! I doubt that, but I would imagine at least 15-20.

Malcom, have you called Speed Queen directly? Makes me wonder what new versions are coming. I was told in Oct that there were no plans to alter the TOL TL anytime soon since it was redone in Jan 09. But for the most part, was just panel design changes.

 

[mrb627]

Called Speed Queen

I called the 800 number for Speed Queen (1-800-345-5649 ) and at the automated menu, I chose option 3. At that time, I was given an option to call another number that was not toll free or visit their website and then it said goodbye and hung up.

Malcolm

 

[mrb627]

Contacted through website

So, I filled out the comment/contact section on their web page. We will see if I get a response.

Malcolm

 

[mrb627]

Alternate Phone Number

The Alternate Phone Number was 920-748-3121. I may call it once I leave the office. I'll report back after I get home from work.

Malcolm

 

[danmantn]

Hmmm, odd. I had to call SQ to check on my dryer rack (you have to send in the postcard). I mentioned the difficulty in getting that model, etc. They guy placed me on hold and spoke to someone in sales. He stated that they ARE making them, NO major changes are coming (other than necessary tweaks, if any), and that there should be no problems in ordering. (??) You may wanna dig deeper Malcom if that's the one you really, really want.

 

[danmantn]

Yeah, it's a toll call. The toll free is for the Commercial side (odd). There is usually a 5-10 minute wait as the home reps also take commercial calls.

 

[mrb627]

Additional Findings

Well, I called the above phone number and only waited 2 or 3 minutes. That was surprising. Anyway, here is what I have found out.

1) There are no plans to replace the model with the Boosted Hot anytime soon.

2) There are 7 available in the factory warehouse.

3) Speed Queen wont offer any more shipments until after the first of the year from the centralized warehouse.

4) Generally, a local retailer has to go through a regional distributor for product. The RD may be out of stock on a particular item but only place an order with the factory on a monthly or bi-monthly basis. The must meet a minimal order to place a re-order.

5) The Boosted Hot model are not big sellers for SQ as they have been known to be service call generators. Mostly because the operator is uninformed of proper operation and they think the machine is not functioning properly due to the long idle pause during the heating session. So, because of this, sales people don't push the Boosted Hot model very often.

6) In a level of frustration, I called my salesman back and asked him to check on the availablility of the Imperial Models. The warehouse closed at 5 pm, so I will have to wait until tomorrow morning. However, the salesman said he expects they will be out of stock as well. I would rather move up to them Imperials than fall back to the TL.

We will see. I suppose if they are out of stock on the Imperials as well, I may just cancel the entire order and shop around a bit. If I don't find something I like better, (like a Miele) I can always place my order for the Boosted Hot model towards the middle of January.

Malcolm

 

[aldspinboy]

Malcolm i hope everything works out.
It amazing that people in this country still don't have problems with heated washes, and don't have a clue about how it works.
Not all... but most.
And did i hear the word Miele ?

Darren k.

 

[mark_wpduet]

If it were me, I would wait and get what you REALLY want! Sad u have to wait, that hurts .....I know SQ makes good TL washers but will you ultimately be happy with a TL?

 

[mrb627]

Speed Queen TL

I know that their TL machines are pretty bullet proof and it would be a minor adjustment to get used to using a TL again. But my Earth-Friendly side wants a FL and I think ultimately I would start looking for a FL before too long.

Malcolm

 

[douglasdc6]

Hang in there : )

Be patient, Something this nice is worth the wait.

 

[mtn1584]

???????

Malcolm,
So what are you gonna do? Do you want me to contact my New York dealer where I bought my SQ TL or are you going to wait?
Either way dude, stick with SQ.
Mike

 

[mrb627]

It Depends

I suppose it all depends on the salesman. If he can get me the Imperial set quicker, I'll go that route. Otherwise, I may cross my fingers that my current machines will carry me through to Feb.

I'll know for sure in the morning.

Malcolm

 

[coldspot]

My dad order this washer from here. Free shipping since the only place around here was a rent type store.

I bought a frig from them and it came in a1 shape no problems at all.

http://www.ajmadison.com/cgi-bin/ajmadison/AFB50R.html

 

[danmantn]

Dude, get the Imperials (even if you have to wait) and can swing it. Just having a washer with the name "Imperial" is cool. I'm very curious about how they look "in real life" - they were on my list (and still are for my primary house, not the condo when the Whirly's go), so it would be nice to see them outside the brochure. I doubt that most dealers have models in the store to see on those. There are some obvious differences that only the Imperial have...but I can't really figure out the differences between that and the regular FLs...other than everything is stainless.

I'm glad SQ was able to get the info for you. They are shockingly honest about their models if you ask them directly about reliability, vibrations, etc.

 

[mark_wpduet]

OH yea!

Call Ajmadison.com and see if they have them in stock

 

[danmantn]

According to the link above, AJ is nearly $400 more expensive than my local SQ dealer. Wow.

Jetcone, did you order a Speed Queen as well?

 

[mark_wpduet]

Hmmm. I wonder if they price match?

 

[douglasdc6]

Certainly worth the wait

 

[mrb627]

Imperials

I do like that there is an actual badge of "Speed Queen" on the front left of the machine. Very nice. I would fork over the extra cash for the Imperials, if they could get them for me in a more timely manner than 6 weeks.

Malcolm