From some web surfing i found that Mike who runs www.thewashingmachineplace.co.uk posts on here a fair bit so i thought i would post up my review of the service ive received (its good trust me) as im guessing UK people on here would be tempted to buy from him
I ordered a Gorenje washing machine and tumble dryer at the end of December and cannot fault the service i received
TBH i could not have ordered a more awkward product, the reason for this is
1. Gorenje were running a deal where if you ordered the machines before the end of December you got 5 years parts and labour warranty
2. This was right in the xmas purchase period
3. VAT was going up - in the UK we used to pay a tax on most products and services at 17.5% - however since the 4th of Jan iirc that went up to 20% so people were buying the expensive things before January
This means that when I ordered the machines the UK had no stock of them, Mike kept me up to date on what was happening. Admitedly Gorenje made a mistake and sent me a dryer with no UK instructions and a European plug on it, these things happen from time to time especially if the factory needs to get machines out in time but a quick call to Mike and the correct instructions/adapter are being sent to me so thumbs up on the service from Mikes company
I ordered a Gorenje washing machine and tumble dryer at the end of December and cannot fault the service i received
TBH i could not have ordered a more awkward product, the reason for this is
1. Gorenje were running a deal where if you ordered the machines before the end of December you got 5 years parts and labour warranty
2. This was right in the xmas purchase period
3. VAT was going up - in the UK we used to pay a tax on most products and services at 17.5% - however since the 4th of Jan iirc that went up to 20% so people were buying the expensive things before January
This means that when I ordered the machines the UK had no stock of them, Mike kept me up to date on what was happening. Admitedly Gorenje made a mistake and sent me a dryer with no UK instructions and a European plug on it, these things happen from time to time especially if the factory needs to get machines out in time but a quick call to Mike and the correct instructions/adapter are being sent to me so thumbs up on the service from Mikes company
