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paulinroyton

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Hi Guys.

I had problems with my Maytag washer. The machine started leaking and a service call was booked. The engineer came out and spent 2 hours fixing my machine. The engineer said the machine was fixed and if I had further problems he could investigate further. I tried a load in the machine and it was still leaking. Another service call was booked and he replaced the detergent dispenser unit, but this did not rectify the problem.

I then spoke to a Manager at Appliancecity.co.uk, the place where I bought the machine, and said I was not happy that a 2 month old machine should need a service call and the machine is still not working. I then phoned Which Legal Team and was told to refuse another service call and demand an exchange or refund. At first Appliancecity.co.uk refused to exchange the machine or give me a refund, then I let Which Legal get involved.

The result was I could have an exchange or a different machine, so this is what I decided to go for.

Paul

paulinroyton++2-14-2013-13-28-24.jpg
 
hey

have you tried it yet? i had a lg machine sorry make that 3! anyway i was thinking of a hoover in black but way way to loud on spin.
 
Congratulations!

I really can't wait to hear about your experience and first impressions,
and I really wish you'll like it just like I love my Candys (ok a little bit less than me is fair enough too xD...just joking :) )

Will you maybe be able to make videos of it?

Dex
 
Hi

I have not done a load of washing yet, but got loads to do today.

The machine is made in Italy and just hope she will be ok and not go wrong like my Maytag.

Paul
 
Stunning machine!

Is the cabinet real stainless steel or painted?
Over here you can only get Hoover washing machines in white and go figure they're made here by an Italian firm, just absurd!
I hope you'll be satisfied as much as I am with Candy appliances!
 
Hi

@dj-gabrlele, I would say the machines is painted and not stainless steel, the only down fall is you tend to get fingermarks on the dispaly area and control panel.

Louis,The all in one programmes lets you wash whites & coloureds at a 20c. I always wash my whites at 60c and colourds at 40c and never mix.

I was pleased with the Maytag, however, the aftercare was bad. I had to wait 2 weeks and 4 days for the part and was unable to use the machine. Thank god I got legal advice from Which Lawyers and told me what steps to take.

Really pleased with the machine, very silent, even on spin. Love the 8 jets and has nice deep rinses.

I was surprised it was made in Italy, but up to now it seems to be ok, lol.

Paul
 
Hi

Hi Dejan.

I really like the machine. Love the 8 jests and deep rinses. Will keep you posted as I venture using different programmes.

Cheers

Paul
 
Hi

Paul, I am glad you like it so far, but I also hope you will be able to tell me the same in a year or two aswell :)

You know you can contact me if anything about the machine buggs you, I'll be happy to help, as when it comes to new CandyHoovers, I think I really know them well, and that I could be helpful if needed.

Do the jets get as far as the back of the drum?

Dex

P.S
Enjoy the deep rinses...and share some with us :P

nrones++2-15-2013-08-34-18.jpg
 
I'm so envious!

Congratulations for your new gorgeous machine! I got one of these last Christmas but a lower end model with a noisy brushed motor and a boring white finish. Oh... I love yours... can we swap :-P

Beside the joke, I wouldn't have wanted to buy an 11kg machine, and for some reason, the smaller version (mine is 8kg) does not come in that shiny colour, nor has a whisper quiet motor or a fancy LCD display. Mine doesn't say anywhere where it's been made... so I assume it's a Chinese model.

Was your Maytag a large capacity washer like this? And what was wrong with it?

I'm so looking forward to see a potential video of this beauty... t.b.h I am a bit wary of big tubs in small cabinets, all these 10kg (or over) machines, regardless of the brand, are either too fussy to let anything on spin or make unavoidable banging noises. Do let us know how this copes :-)

http://www.automaticwasher.org/cgi-bin/TD/TD-VIEWTHREAD.cgi?44174_7
 
Paul,

Lovely machine! My M.I.L has the slim depth Hoover 7kg machine and loves it, she says its a lot better than the Hotpoint it replaced. Will be interesting to see the jets in action! A word of warning though, if you do a load of darks that may run ( new jeans for example ) run the machine through a rinse before putting in another load. I died a load of white towels a mottled blue when I had my Jetsystem, I had washed new jeans before hand and there was still water with dye in it in the pump.

I look forward to the video's of it. :-)
 
Hi Micks1979.

Yes the machine really had deep rinses. I was shocked to see how much water in the machine. Up to now really pleased with it.

cheers

Paul
 
cheers for reply paul

is it ok on spin? is the wash tumbles followed by a long or short pause? does it spin at the start with 8pulse? and is the door lock timed or instant unlock. think im going to order it got vouchers today for the lg.
 
Wash

Hi Micks1979.

Sorry for the long delay internet been off for 1 week. The 8 Pulse Technology starts at the begining of a wash. The machine is equipped with an innovative system that by means of 8 high pressure jets, sprays a mixture of water and detergent directly into the load. The Invertor motor technology used in this machine manages the drum movement during the start up of each programme, in conjunction with the 8 high pressure jets spraying the detergent mixture into the load, includes a set of spin actions that helps the detergent soloution to penetrate into the fibres, helping dirt removal and ensuring the best available wash performance. The 8 pulse system is also used during the rinse phase.

The machine also has a KG Mode, which automatically weighs the clothes and adjust the wash time. You have a rapid wash of 14, 30, 44 mins. I used the machine on Sensitive Care and the water level is high. You have to wait for 2 mins for the door to unlock, which can be a pain,lol. I never use my machines on a fast spin as I think using a slower spin preserves the machines life. I do have a 40 year old hotpoint spin dryer that spins 2850rpm.

If you need any more info then please let me know.
 
cheers for the info

have ordered it so looking foward to not having to take washing to work every day! starting to be a hastle lol im sure it will be fine in my kitchen which is gloss red and black.
 
experience questions

hi again, I wanted to ask you some questions since I suppose you've done quite a few loads so far

1. Is it fussy on balancing like some other 11kg machines we've know for? Does it doo balancing trash at all?
2. Is chrome control panel really annoying because of the finger prints, or is easy to clean?
3. Which programme was used in the video?

Dex

P.S
Since you are cutting down speeds, I recommend you to never use less than 800, since if less then 800 is selected, machine does a little bit different rinse cycle (like my Candy did in the video in the link), however it's smart too, just using more water.

 
Hi Jejan.

The machine is not fussy on balancing, unlike my LG was. It seems to go straight into a spin. The chrome panel is easy to clean, just use a duster and fingermarks dissapear, lol.

I used the cotton programme with the sensitive care button, which takes much more water in. I tend to use the machine on about 500 - 600 rpm, then spin dry them.

Regards

Paul
 
So far I have yet to see any REAL evidence that bearings last longer on low speed machines than higher spin.

Just like we have had to do bearings in 1300 spin Hoovers we have also had to do them in 800 spin Hotpoints.

I would very much imagine by not using the machines maximum spin that you are putting more pressure on the bearings by spinning a load at 500 for 12 odd minutes where the weight of fabric in the drum contributes to strain on the bearings and spider than spinning the water out of the clothes resulting in less weight.

Id say from a load of 11kg the difference extracted between 500 and 1400 could be around 3 litres which weighs 3 kg on top of the water which stays absorbed maybe around 5 litres. so spinning the best part of 20kg weight at slow speeds I assume would wear bearings quicker.

When using a food mixer to mix a heavy mixture one ups the speed to provide adequate beater movement if the mixer cannot cope or the mixer gears wear/break/snap much more easily, Id imagine its much the same thing.

Still your choice, guess anything that shortens the machines life only helps you to be able to choose another new machine and get your moneys worth from your Which? subscription.
 
Aeons ago, when we bought my Hotpoint 800 spin WM12, the saleswoman said something along the lines of "they do say faster spin washers wear out faster"...so, perhaps it's a commonly held belief that slower spins will save wear and tear on your machine. Consider also the fact that the Hoover, much as with any modern machine, will not proceed to top speed if it's not properly balanced: instead the maximum speed is reduced or the spin may be aborted altogether. This is to protect the machine - be it the bearings, the spider, the axle, the suspension or whatever. There has to be something to it!

 

Sadly, none of us are really in a position to run a set of the same machines with the same loads over a period of time to test out whether limiting the spin speed even with well balanced loads makes a difference to longevity.

 

Until someone from a test institute or in possession of a degree in physics/mechanical engineering (or whatever it is you need) chips in with the definitive answer, we'll just have to resolve to continue using our machines in the manner we see fit (unless, of course, we actively decide to solicit advice from others).
 
The all Chrome washing Machine

Looks quite good, but finger prints would do my head in. Its bad enough on a Brown door trim.
I don't like the paddles in the latest Hoovers. They are too shallow, and not the full length (not even half on some models) of the drum which is a real shame, have you experienced problems with them?
I would have replaced a Maytag with a Bosch/Siemens/Miele though, in terms of it lasting.
Why were you surprised it was built in Italy, were you expecting it to be British made?? Hoover left Great Britain many years ago, when quality went down hill a lot due to the Candy take over. (with Candy being significantly lower build for the UK Market). That said Grandma's Performer (the first machine Candy made branded as Hoover) lasted quite well.
 
@splittub

Yep, all Hoover/Candy, Hotpoint/Indesit, AEG/Zanussi/Electrolux, the Bosch Clasixx5/5.5 & a selection of whirlpool's all have sealed tubs.
One other thing to consider, unlike all the others, the Candy/Hoovers also have inside the sealed tub the pressure Chamber, so if that goes faulty, you will need to replace the full tub as well, which is costly due to the larger drum.
That said the sealed tubs are less likely to leak, and usually (yes usually not always) have a stronger bearing.
 

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