New LG washer coming Thursday

[lakewebsterkid]

Rinse

The machine not draining enough after the interim spin is a big issue for me. Not to mention that the spray rinse sequence is pretty short here, but also it looks like the spray nozzle doesn't have the wide and fine spray pattern that it formerly had. Kinda disappointed.
I really like the 'Tumble Flush' esque rinse sequence though. Not sure what detergent was used here, but it is very low sudsing.

 

[logixx]

The detergent is shown at the end of the video: it's some liquid by Seventh Generation.

I do wonder if the dispensing system needs priming, as it really looks like there's just water in there.

 

[mark_wpduet]

This is the way all of my laundry loads looks like...........BARELY ever any suds.. the only time I see actual suds (not much even then) is if it's a really small load. We have pretty hard water...not the hardest water in the country but still hard.

I think there was detergent in there. At the very end of the spin rinse you can see suds

Wow - I wish I could time travel and go back when those Neptune's were being sold and buy one and bring it back to present day (LOL) It would BUG the absolute crap out of me though that you can't see what's going on.

About the LG... I'm assuming the interim spins are stronger with the towels cycle (that's just a guess)

@ Logixx (yep that's the video) I was responding to someone else on there who said they loved this LG but they opted from an Electrolux instead.. I told them the only thing I hate about Elux's is they have no pump access door... which is ridiculous.

 

[petek]

Suds don't do anything anyways. THey're only there for the visuals pretty much because people erroneously think that if there aren't any suds the detergent isn't any good. Hence why el cheapo detergents probably contain a lot more sudsing ingredients to make up for the amount of water and poor ingredients they contain.

 

[appnut]

Mark, the Normal Cycle is the only cycle with this quirky first spin spray rinse sequence. All other cycles full drain residual water after the first spray rinse. All other cycle perform a usual/typical spray rinse sequence. As stated, I typically add one extra rinse on each load. Now towels, I max out to having a total of 4 rinses, no ifs ands or buts.

 

[lakewebsterkid]

suds

Even with low sudsing detergent, with the residual wash water in the sump, the relatively high speed of the drum with rinse water should still produce some suds. Just shocked to see how there were hardly visible suds even with the rather anemic spray and spin combo. 

The LG Towels cycle does perform a higher interim spin and drain pump out before refilling. The sequence is very similar to that of my Kenmore's Normal cycle without TurboWash/AccelaWash. Speeds reach 996 rpm, then decelerates, at least in my machine and the others that I have used. 

 

[mark_wpduet]

wouldn't it be great if owners could contact LG and say "can you do a firmware update to make the spray rinses a bit longer? And they were like, sure we'll get right on that.

 

[logixx]

Here's a promo video about LG's Tennessee factory. I'm not so sure what I think of the line about how amazing it is to test performance digitally versus on the actual product.

 

[logixx]

Reminds of of the results in the German consumer magazine's test, where the concrete weight on the tested washer broke off. That was testing... on the actual product.

 

[henene4]

So, about digital product development

There is a lot of reasons for digital development.

We do basically all predevelopment - down to efficiency and reliability - digitally.
Verification is done on physical models or real appliances - and it takes ages.

Running even accelerated wear tests for 10 years or more of usage takes months to years.

I do think the whole concrete weight thing is more of a quality assurance issue.

I do think that that part is a supplier bought part.
LG did a quick row back on that issue and did several rebate/promo programms - I wouldn't be surprised if they just switched supplier quickly.

We got ours under one of them.

What is most interesting is that a model fron the very same base design did NOT fail in the same way in the same tests a year earlier and it excelled in the test.

Either they got insanely lucky in 2021, or they just switched supplier and the quality of the new supplier wasn't up to par.

As another related note:
At work, we switched supplier for a row of similar glas parts for cost reasons.

All parts (12 in total) are just glas panes.
All parts always have to run through a row of tests before being greenlit for production use.
Once they pass, they only get checked periodically.

That supplier managed to deliver 11 of the 12 parts perfectly within spec.
But one of the 12 parts is going into its third round of sampling because they are out of spec again.

I'm not saying that that failure is ok to happen.
Just that having a production run being out of spec with such a part is totally possible to happen with every manufacturer.

 

[pumper]

Spin speed selection

Earlier in this thread I posted that my new washer was not spinning on the speed that I selected. It would only spin at the extra-high speed on the normal, rinse & spin and spin only cycles, even though the panel showed a different speed selection. I decided to chat online with LG, even sending them videos I had taken of this phenomena. They sent a tech over quickly (from Sears Home Services) who decided it had to be the control board (even though there were no error codes). He came back the next week to install it and now I have total control over spin speed. He said he'd never seen it before.

 

[launderess]

Good for you!

Now that's service.

 

[mark_wpduet]

That's so strange about the control board. Glad it's fixed...I would definitely keep my FL washer plugged into a surge protector...My board went out the 2nd year.. 2007 I think...While waiting for repair I came across something online (back then) about keeping them plugged into a surge protector. All of these years later NO issues...Who can say for sure if that's the reason but just to be safe....

 

[appnut]

I have a whole house surge protector

 

[pumper]

Would something like this be sufficient?

 

[fisherpaykel]

surge protector and unplugging between use

I have a small surge protector connected but as per Fisher & Paykel's instructions with my older GWL11 I also unplug the washer after each use, the outlet is just above washer so easily done.

 

[gelaundry4ever]

normal cycle

It would be interesting to see a default normal cycle video of how AI actually senses the load based on fabric type.